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CrossTrained Agent

Fort Leonard Wood, Missouri, Full-Time/Year-Round

SUMMARY:

Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station.

PRIMARY RESPONSIBILITIES:

* Check in passengers and baggage using Cape Air’s passenger service system

* Make passenger reservations and rebook flights

* Make boarding announcements

* Provide extra assistance to passengers with special needs

* Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station

* Share information with pilots/ramp/operations using radio communications

* Organize ticket and cash reports

* Handle delayed or missing baggage and process claims

* Assure compliance with FAA and airport security procedures

* Meet and marshal aircraft

* Load and unload passengers and their baggage

* Escort passengers out to the aircraft

* Additional duties as assigned

QUALIFICATIONS:

* Airline work experience preferred

* Airline reservation system experience preferred

* Must be at least 18 years old

* Must hold a high school diploma or equivalent

* If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location

* Must be able to lift up to 70 lbs.

* Basic computer skills required

* Excellent communication and excellent customer service skills required

* Ability to interact effectively with others

* Ability to work independently and adapt to changing work priorities

* Ability to communicate effectively, orally and in writing

* Flexibility of schedule is a must

* This position will often require working nights, weekends and holidays

* Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit

* Please note this is a safety sensitive position which requires CHRC clearance and may require DATP enrollment in accordance with the FAA Code of Federal Regulations

JOB REFERENCE NUMBER: #2017081

TO APPLY: Please complete our online employment application by clicking HEREbdeaezcyfxecczzuxbtesucxrrvdyuxqwzs.

APPLICATION DEADLINE: Sunday June 18, 2017 (11:59pm EDT)

I would like to apply for the post of CrossTrained Agent bases at your esteemed organisation. I have attached my CV.

CV:

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