Due to growth, we’re looking for people to join our Operations Control Centre as Crewing Officers. You’ll play a vital role in maintaining operational stability, resolving crew shortages and managing disruption. As Crewing Officer, your role is to manage the re-assignment of Crew Members in a safe, compliant legal, practical and cost effective way. Acting as a champion for the crewing department, you’ll demonstrate a real passion for customer experience as you’ll need to communicate changes in rosters with empathy and sensitivity, responding to aircrew queries and complaints and making changes in a systematic and rational manner.
Requirements of the Role
What we’re looking for:A background in operations or aviation
Ideally previous crewing experience although not essential
Ideally experience of AIMS
Ability to deliver under pressure and to quality standards and deadlines
Ability to work on own initiative and as part of a multifunctional team
Strong IT literacy, with experience of Microsoft Word, Excel and PowerPoint applications
Excellent influencing and communication skills both written and spoken
Strong analytical and problem solving skill
A real passion for excellent customer service
Flexibility to work shift patterns
What we offer At easyJet, our goal is to inspire a whole generation of travellers to say “yes” to new experiences and opportunities. Our people are at the heart of our success and we think it’s important that we share the benefits of our success with them. Travel perks, individually tailored benefits, bonuses linked to both your and the company’s performance – you’ll enjoy it all here.
This is a vibrant place to work. Our pace makes us exciting. Join us and you’ll share in the fun.
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