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Corporate Communications Administration Officer

Corporate Communications Administration Officer

Regional Express (Rex) is Australia’s largest independent regional airline operating a fleet of more than 50 Saab 340 aircraft on some 1,500 weekly flights to 58 destinations throughout New South Wales, Victoria, Tasmania, South Australia, Queensland and Western Australia.

Located at Mascot, reporting to the Corporate Communications Manager, we are seeking a motivated individual with a willingness to learn and undertake a wide scope of activities including customer advocacy, project assistance and administrative duties.

Reporting
This position reports to the Corporate Communications Manager.

Position Responsibility
•Undertakes Customer Advocacy role, working closely with the Customer Contact Centre and Airports in all related areas of customer service and manages the active tracking and resolution of all reported incidents
•Undertakes customer recovery actions on a required basis
•Administrative support for the Corporate Communications team

Essential Selection Criteria
•Exceptional written and oral communication skills.
•Experience in priority setting and analysing complex issues.
•Demonstrated ability to fit into a committed team and be a good team player.
•Ability to handle situations under pressure.
•Excellent attention to detail.
•Good time management and organisation skills.
•Good knowledge of navigating various MS office applications.
•Experience in customer service/handling customer complaints is preferred.

Closing Date

Wednesday, 11 April 2018

Please apply via the Apply button

I would like to apply for the post of Corporate Communications Administration Officer bases at your esteemed organisation. I have attached my CV.

CV:

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