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Coordinator Surface Logistics
Location: AA Headquarters 2 (DFW-HDQ2)
Additional Locations: None
Requisition ID: 20601
Overview
Join us for a career with endless possibilities.
Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.
What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.
About The Job
This job is a member of the Surface Logistics Team within the Customer Experience Division. This position will be responsible for providing operational support including field, sales, Sabre input functions and other inquiries.
Specifically, you’ll do the following:
* Manages domestic and international truck routes by monitoring capacities, schedules, service levels and contractual agreement
* Provides other administrative, ad-hoc analysis and reporting support as necessary
* Requires shift work in a 24/7 operation
Qualifications
Required Qualifications
* High School diploma or GED equivalency
Preferred Qualifications
* College degree
* Ability to multi-task, prioritize and possess strong organization skills
* Provides superior quality customer service with maximum emphasis on problem resolution
* Keen attention to detail, solid analytical skills and demonstrates sound business judgment
* Team player with a positive, can-do attitude and an ongoing spirit of fun
* Consistently performs at their highest potential and delivers great results
* Ability to learn quickly and is adaptable in a changing business environment
* Knowledge of AA Cargo products and understanding of the cargo industry is highly desired
* Ability to be innovative, forward-thinking and self-starter to help take our Cargo Support efforts to new levels
Additional Locations: None
Requisition ID: 20601
Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas
Job Segment:
Logistics, Field Sales, Operations, Sales
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