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Coordinator Airport Operations

Life at Swoop.

When you work for Swoop, you’re a part of an entrepreneurial startup where nimble, bold, collaborative and digitally-focused are just a few of the words we use to summarize how we roll. Swoop is a wholly owned subsidiary of the WestJet Group (TSX: WJA) but make no mistake, we march to the beat of our own drum. At Swoop, our day-to-day operations are vastly different and deliberately separate, but carefully aligned to complement the big picture strategy of the group.

Posting Open Date: 07/10/2018

Posting Close Date: 07/24/2018 (Please note the posting will close at 11:59pm)

Swoop has flown in to the Canadian travel market to provide the country with a no-frills, lower-fare air travel option that will get more Canadians travelling. Swoop has the unique position of being the only ultra-low-fare carrier in Canada with a strong balance sheet, a modern fleet of Boeing 737-800 aircraft and a management team with deep knowledge of the aviation market.

The Short and Simple…

Reporting to the Head of Airport Operations, the Airport Operations Coordinator will be immersed in the day to day operations coordinating and supporting both our head office and ground service providers to ensure we meet our operational goals. If you enjoy applying your technical skills to solve operational demands in an extremely fast paced environment, this is the job for you!

This is a technically skilled coordinator who will help ensure operation performance standards are monitored and maintained. The Airport Operations Coordinator will also provide ongoing Swoop process and procedure support to our airports, Ground Service providers, and all other supporting teams and/or agencies.

Our biz is exciting from end to end, and this role makes an impact along every step of the way.

Key Responsibilities:

* Provide consistent and detailed data to internal and external client groups regarding base level key performance indicators including baggage ratio, fee collection, on time performance and other quantifiable performance measurements KPIs i.e.: OTP, Baggage ratio, fee collection, lost baggage, and other quantifiable performance measurements and applicable service level agreements with handling partners

* Reconcile Ground Service Provider invoices against services delivered to ensure accuracy and to contain cost

* Manage all Swoop airports tags and forms to ensure proper inventory levels; keep track of shipments to ensure delivery to station

* Manage uniform orders and inventory with all airports

* Liaise with foreign Customs & Immigration to obtain landing rights as required

* Review and track required submissions by contracted partners including, but not limited to Safety, Audits, Training Matrices, Dangerous Goods reports, Red Alert sign offs, etc.

* Investigate all delay code disputes (bags and flights)

* Track ground handlers QC Safety audits and communicate trends to Airports leadership

* Provide technical guidance and coordinate problem resolution for all stations as required

* Assist with flight schedule approvals, ensuring that Swoop is up to date with local regulatory agencies and is legal to operate all scheduled flights

Professional Experience/Skills:

* Minimum of 3 years coordination or operational experience within Airport Operations

* Experience with International bases an asset

* Experience in handling base operations materials in a confidential environment

* Proven written, oral, listening and overall communication skills are required

* General knowledge and understanding of Cross Border and International operations

* Intermediate knowledge of Microsoft Office applications (Outlook, Word and Excel)

* Working knowledge of Navitaire

* Excellent planning, coordination and organization achieved through flexibility, multi-tasking, and time management

* Proven analytical, problem solving, and time management skills required

* Ability to work independently with a focus on being detail oriented

* Demonstrated ability to work effectively within a team environment

Education/Qualifications:

* Recognized Diploma from a College or Technical School

Compensation

* A competitive compensation package including base salary, benefits and incentives will be provided

What about the Benjamin’s?

At Swoop, we’re committed to offering a fair and competitive total compensation package that starts with a solid base salary, and complemented by perks like performance based profit sharing, a company-matched share purchase plan, flexible group benefits and of course, flight privileges.

We celebrate differences and diversity.

Swoop is an equal-opportunity employer, and our workplace culture is one where diversity and differences are embraced, appreciated and celebrated. We do not discriminate based upon race, religion, colour, national or ethnic origin, sex, sexual orientation, gender, gender identity, gender expressions, transgender status, marital or family status, disability, age or convictions for which a pardon has been granted.

I would like to apply for the post of Coordinator Airport Operations bases at your esteemed organisation. I have attached my CV.

CV:

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