Contracts Manager

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Location: West Midlands
Job type: Permanent
Aircraft type:
Contact: Michelle Cox
Sector: Aircraft, Sales & Purchasing, Operations
Job Role:

TAA are supporting their client based in Oxfordshire for a new role as Contracts Manager.

Purpose of the role

Provide assistance with the initial preparation of commercial offers/contract in accordance with company policy and procedure and requirements of the customer

Liaise with the Sale Manager (in charge of the contract launch) to prepare and organise the Launch Meeting for new airframe contract.
Lead the Launch Meeting for complex or retrofit contracts. 

Prepare amendments to the contracts with customers. Depending on the contractual set-up manage external relations with main suppliers and Customers.

Manage contract administration (milestones follow up, invoicing etc, while maintaining a level of redundancy within the team. Participate to Audit when requested. Set up all the SAP projects and ensure interface with other dept for SAP.

Identify and establish the analyses and documents required to organise the project. Produce and maintain project plans (top level dependencies, Milestone payment plan etc) with PMO.

Correlate Technical / Quality / Performance / Cost / Time data to facilitate decision making process. Lead the Cost at Completion data gathering and dashboards setting up to follow contract activity.

Initiate corrective actions in case of gap between references and actual.

Liaise with technical personnel to ensure the requirements of the contract accurately reflect the scope of the deliverable both from the supplier and to the Customer.

Ensure that Contract Management rules are documented and applied. Communicate contract targets (Quality, costs, leadtime) to the multifunctional team.

Key Responsibilities

Ensures acting as the main interface for the Civil Plateau on active contracts and the consistency of all processes from end-to-end (Contract signature to HC delivery)

Ensure contract deliverables are delivered to specification, on time and within budget. This involves the accountability from the contract signature to the last delivery to the customers

Ensure implementation of a planning and control process (contract milestone follow-up, C@C monitoring) Set up indicators (KPI) and dashboards; make the relevant analysis to support decision making

Ensure customer satisfaction & participation to any Lost Deals analysis reviews

Misson

To be an ambassador for the civil business team mission; 
“To deliver the best product & service solutions to our new & existing helicopter customers, allowing us to invest in the continual improvement of our business”

To work hand-in-hand with the front office team (Sales Manager and Requirements Capture / Delivery Manager), to ensure the timely delivery of contract

Ensuring maximum customer satisfaction 

Knowledge and Skills

Able to communicate well with fellow workers and customers.
Methodical and accurate approach.
High Commercial Awareness
Familiar with Microsoft Office Word and Excel Power point

Experience

Minimum of 5 years relevant experience 
Minimum of 1 years experience in direct customer contact
Good technical knowledge and ability to understand new technical aids for helicopters.
Good understanding of procedures.
Sales or contracting experience 

Education

Degree qualified or equivalent 
Knowledge of Project Management.
Very high computer literacy ability.
Sound commercial knowledge
Civil sales knowledge in Aviation

Key personal strengths

Good inter personnel skills
Energetic and enthusiastic
Committed

Please call Michelle for further details or send your CV

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