Cisco Voice Engineer

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Location: Illinois
Job type: Permanent
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Sector: Manufacturing
Job Role:

Job Description:

Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense Group of Leidos has an opening for a Cisco Voice Engineer. Our customer is the Defense Information Systems Agency (DISA) located at Scott AFB, IL and acts as the provider of GIG/Defense Information System Network (DISN) services to the department of Defense (DoD) and national security organizations.

Primary Responsibilities:

* Manage and maintain a large, complex and highly resilient voice Infrastructure.
* Experience with Cisco Voice platforms, Cisco Unified Communications Manager (CUCM), Unity and Cisco Unified Boundary Element (CUBE).
* Manage, configure, troubleshoot and assure service supporting all aspects of a Cisco voice and data network. Must be organized, document oriented, possess skills in Visio diagramming, and understand WAN principals.

Additional Duties and Responsibilities:

* Develop technical policy and work instructions and reporting in support of an enterprise IP telephony network.
* Troubleshoot and resolve complex technical problems utilizing expert knowledge of SIP signaling and call-flows.
* Troubleshoot remote site registration, signaling and media problems.
* Configure route plans, route lists, device profiles, calling search spaces, and route partitions. Validate change requests and ensure accuracy.
* Manage troubleshoot and configure Cisco Unity Connection features, subscribers, call handlers and call routing rules.
* Manage troubleshoot and configure Cisco and or Juniper routing and switching rules.

Requirements:

* Requires BS degree and 4-8 years of prior relevant experience or Masters with 6-10 years prior relevant experience. Additional experience, education and training may be considered in lieu of degree.
* Expertise in SIP internetworking
* Demonstrable experience of advanced troubleshooting to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.
* DoD 8570 IAT II (Security+)
* Currently possess an active Secret security clearance.

Desired skills:

* Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
* Experience with Oracle SBCs and other voice media gateway appliances.
* Experience supporting distributed firewall infrastructure.
* Experience creating/supporting IPSec MPLS VPN infrastructure *Experience implementing and supporting BGP routing protocols *Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
* Familiarity with IPSec implementation and troubleshooting.

GSMO

External Referral Eligible
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