Cargo Sales Representative
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Location: Anchorage
Job type: Permanent
Aircraft type:
Contact:
Sector: Sales & Purchasing
Job Role:
Cargo and Charter Sales Representative Reports to: Sales & Marketing Manager Department: Sales
Division: Everts Air Cargo Station: ANC
Job Summary: This position plays a fundamental role in achieving Everts Air’s market and revenue growth objectives by
gaining new business, as well as, maintaining and growing existing customer accounts. The primary
objective of this position is to generate increased revenue and support the common goal of excellent service
to all customers, with a focus on inside sales and charters.
Essential Functions:
1. Collaborate and build relationships with existing and new customers through inside sales, issuing
quotes, preparing bids, managing sales lead resources, educating customers, and making formal
presentations to clients.
2. Maintain existing accounts by providing support and relevant solutions to meet customer needs,
conducting regular account analysis, and addressing any concerns in a timely manner.
3. Source new sales opportunities through inbound lead follow-up, outbound calls, trade conferences,
emails, and other outreach programs as dictated by the department manager.
4. Identify new markets for market share growth by remaining current on industry trends, local market
conditions and competitor activities.
5. Attend and participate in conferences, exhibits, and trade shows to promote Everts Air services and
generate leads.
6. Schedule and make regular external sales visits, as well as, take part in community events that increase
visibility of Everts within designated markets. Travel is required.
7. Mentor and train personnel (as appropriate) on sales promotions, processes, and company services.
8. Utilize Everts Air’s Customer Resource Management platform to document sales activity and relevant
customer business details, in addition to submitting department activity reports.
9. Work closely with Everts Air Customer Service and Cargo departments to help ensure new and existing
customers benefit from a seamless sale to service experience.
10. Perform sales job tasks in such a manner that EAC maximizes profitability while focusing on cost
conscious issues such as productivity, travel, and office supplies and equipment.
11. Provide feedback on departmental processes and assist in developing future planning goals and
objectives for the Sales and Marketing department that are achievable and realistic, and that complement
the company’s current growth strategy.
12. Support and participate in an organizational culture in which a passion for continuous improvement is
innate.
13. Other duties as assigned by the department manager.
Additional Responsibilities: Safety
1. Comply with all safety aspects, specific practices and procedures of the work scope and position(s).
2. Be familiar with the Company’s Safety Management System (SMS) and Occupational Safety Manual
(OSM).
3. Contribute to the Safety Culture of the Company and report any Safety Hazards.
4. Required to learn and understand Dangerous Goods Transportation requirements.
5. Keep your work areas clean and free of hazards; correct unsafe conditions when encountered and report
those, that you are unable to personally correct, to a supervisor.
Security
1. Comply with all security practices, policies, and procedures as trained.
2. Maintain employee vigilance and report all security concerns. Revised 06/06/2019 Page 1 of 2
Physical Abilities: The Physical requirements indicated below are examples of the physical aspects that this position must perform
in carrying out essential job functions.
1. Ability to reach horizontally and vertically with arms.
2. Sufficient dexterity to manipulate small objects and print or write legibly.
3. Requires the ability to be sedentary or capable of standing and/or walking for extended periods of time.
4. Shall perceive the nature of sound, near and far vision, depth perception, providing oral information, the
manual dexterity to operate business related equipment, and handle and work with various materials and
objects are important aspects of this job.
Reasonable accommodation may be made to enable a person with a disability to perform the essential functions
of the job.
Qualifications: 1. Requires strong communication skills; verbally and in writing.
2. Requires 1+ years customer service and/or sales background.
3. Prefer 1+ years in cargo operations and/or cargo customer service.
4. Must be able to type 40+ words a minute.
5. Proficient in Microsoft Office products.
This job description in no way states or implies that these are the only duties to be performed by this employee.
He or She will be required to follow any other instructions and to perform any other duties requested by his or
her supervisor.
Everts Air Cargo is an Equal Employment Opportunity Commission compliant (EEOC) employer.
Employee Signature Date
Employee Printed Name Revised 06/06/2019 Page 2 of 2
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