Todays Jobs
Job Role
Job Types
Sector
Aircraft type
Business Support Coordinator
About us
Travix is one of the leading global online travel agencies managing an extensive portfolio of travel-focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Flugladen, and Vayama. All our brands provide both search and book capability for flight combinations worldwide on both legacy and low-cost airlines. In addition, our booking websites offer attractive pricing for hotels, rental cars and other ancillary products such as insurances, airport parking & transfers.
We operate our five brands in 37 countries, employ more than 550 people with over 50 different nationalities worldwide. Travix has offices in the Netherlands, Germany, India, Curaçao, Singapore, the UK and the USA.
Business Support Coordinator
At this moment, we are looking for a Business Support Coordinator. As the Business Support Coordinator, you are almost starting your professional career and you will be part of the Global team and will be reporting to the Product Manager Services. You will ensure day to day business support for the Customer Operations team and internal stakeholders in Amsterdam.
Your challenge
As the spider in the web, you move from project to project offering support on different disciplines. You keep all operational airline content up to date, to ensure a high level of customer communication.
Your responsibilities
*
Support the Customer Operations team with questions, requests, and projects.
*
Facilitate all Customer Operations translations needed for customer and agent communication.
*
Manage small projects e.g. BudgetAir Roll Out (for customer operations)
*
Keep airline settings in our configuration system KITT up to date.
*
The first point of contact for our Cross & Upsell department concerning customer communication.
Travix Traits of Success
We are a fun organization that likes to be described like:
*
Result driven
*
Customer-centric
*
Teamwork
*
Can do mentality
*
Data-driven
Your Profile
*
Higher Travel/Managerial diploma or similar education
*
Maximum 2 years of working experience; experience in the OTA/Operational travel business or similar role is definitely a plus!
*
Knowledge of GDS’s, booking flows, travel processes is definitely a Benefit.
*
Experience in a multinational company and in working with different cultures and/or countries.
*
Fluent in English. Dutch is a plus
*
Energetic, pragmatic with hands-on approach
*
Experienced in Google Suite, Back Office tools, creating and analyzing reports
*
You have the ability to quickly adapt to rapidly evolving and changing business priorities.
*
Master of the Travix Traits of Success
What you can expect
*
Monthly salary, holiday allowance, and other great benefits
*
Covered travel costs, discounted ongoing cancellation/travel insurances
*
A multinational team of specialists to inspire and support you
*
Possibility to follow fun Dutch language courses @ Travix with your colleagues
*
30.5 days of paid leave, plenty of time to enjoy your global travel adventures
Interested?
Of course you are! Do you recognize yourself in the above profile, we look forward receiving your application by clicking the “apply now” button. For more information about the vacancy and the application process you can contact the responsible recruiter Mrs. Beatriz Ramirez Moreno at bmoreno@travix.com
Apply for this job