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Business Analyst Ground Operations

Business Analyst (Ground Operations)

The way we work across TUI Group Airlines is changing. Our goal in Ground Handling is to be a truly integrated service provider to the TUI Group Airlines based out of UK&I, the Netherlands, Belgium and the Nordic countries. We are embarking on a journey to unite four independent Ground Handling establishments, and create one cohesive pan-European organisation, driving harmonisation and best practice in what we do and capitalising on our collective size to deliver economies of scale, whilst fostering a common culture of excellence in quality and delivery.                                          

The Ground Operations Analyst owns all reporting and analysis for the Ground Operations teams. With scope for all TUI airport operations, leads all performance reporting, analysis event trending and production of dashboards on behalf of the Ground Operations management team.

 

What will you be doing?

As a Ground Operations Analyst, you will be managing and developing all operational business data and activities within Ground Operations. Your role will involve the management, creation, alignment and improvement of reports and dashboards produced for all supplier, customer and operational data. You will be responsible for the ownership and distribution of this data and will need to ensure that information is shared in the correct format to a variety of different stakeholder with varying levels of seniority.

-       You will be required to perform analysis to detect operational and performance related trend at all airports.

-       You identify key trends & articulate the impact to enable to appropriate course of action.

-       Where apprioriate, you will suggest optimisations as a result of your data analysis which may relate to any Ground Operations process or procedure.

-       You will process audit results and operational report to determine where remedial action is required

-       You make sure all relevant stakeholders (not limited to Ground Operations) are involved where needed

-       You track performance on all SLA measures as defined to make sure we have a good ‘On Time Performance’ 

 

What are we looking for?

• Have a good knowledge of English, knowledge of other languages is  desired but not essential
• Have strong numeric, analytical and problem solving skills with eye for detail, at same time maintaining an overview
• Able to work, always innovating, in a rapidly change environment, prioritizing accordingly
• Be self-motivated to get things done, take initiative
• Have good communication and reporting skills
• Experience as analyst is  desired but not essential
• Having a bachelor degree, in business management, economics, statistics, aviation or computer and information science would be advantageous

 

What can we offer you?

We offer you a job at Europe’s biggest travel organisation with smart and enthusiastic colleagues within TUI Group, as well as the opportunity to work together with European colleagues within your field. You will be part of a dynamic company with many international contacts.

TUI also gives you the opportunity to develop yourself within TUI Group through specific talent programmes and possible trainings. In addition, TUI offers a cafeteria plan which enables you to determine your own remuneration package in accordance with your needs and desires. You can also take out hospitalisation insurance via TUI, if desired. Working at a travel organisation offers of course other benefits as well, such as the possibility to book your own trips or trips for close relatives with employee discount. In addition, you are also entitled to discount on several hotels, holiday resorts and airport car parks thanks to our partners. In order for you to be able to fully enjoy these benefits, TUI offers an additional day off per quarter in addition to the statutory days off!

Another plus is that the holiday feeling and the airport are never far away with a job at TUI!

I would like to apply for the post of Business Analyst Ground Operations bases at your esteemed organisation. I have attached my CV.

CV:

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