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BI Technical Support Analyst
*
BI Technical Support Analyst
Job Locations
IE-Dublin
Job Post Information* : Posted Date
8 hours ago(01/02/2019 09:22)
ID
2019-2141
Number of Openings
1
Category
Information Technology
Location
IE-Dublin
Job Post Information* : External Company Name
Dublin Airport Authority
Job Post Information* : External Company URL
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Assignment Category
Permanent Full Time
Job Post Information* : Post End Date
14/02/2019
Overview
An opportunity has arisen for a BI Technical Support Analyst to join out IT Data and Analytics team. daa IT Data and Analytics team provide data and analytics services to wider business units - Airport Operations, Airport Security, Commercial, Marketing, Procurement, Finance, Retail and IT. This role will report to the BI technical manager. The primary purpose of this role is to provide technical support to our BI platform, data integrations and reporting services across daa. This is a non shift role and will be appointed on a personal contract basis.
Qualifications
* 3+ Years of IT Technical Support and Development experience
* Programming Skills – SQL, Oracle and/or SQL Server
* Support and Development experience using Microsoft BI Technology Stack – SSIS, SSAS and SSRS
* Technical knowledge & experience on Data warehouse
* Use & Knowledge of any BI Reporting tool – TARGIT would be an advantage
* Knowledge of Master Data management – Microsoft MDS would be an advantage
* Experience in programming using C#, APIs would be an advantage
* Knowledge of Agile Methodology
* Knowledge of ITIL
* Flexibility to perform tasks outside of normal course of work when needed
* Proven record of being customer focussed with a real desire to develop effective working relationships with other individuals and teams
* Proven analytical and problem resolution skills
* Excellent interpersonal and communications skills
* Ability to work in pressurised environment
* Committed to daa values
Responsibilities
* Provide technical support to business users on existing BI solutions, assist in data processing, reporting, troubleshooting and issue resolution on data integrations
* Manage and administer BI jobs and schedules
* Assist in new data Integration developments and enhancements
* Work with business users on data discovery process
* Prioritise, resolve incidents and requests raised by business users
* Participate in the analysis, design, coding, testing, documentation, implementation of new BI Data sources
* Assist with the maintenance & upgrading of BI Applications to ensure they are maintained and patched to required levels
* Ensure BI Applications conform to system architecture standards and best practices.
* Change and Release Management of BI Solutions through BI Development life cycle
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