Air Traffic Control Operations Expert
Apply now
Location: Gatwick
Job type: Permanent
Aircraft type:
Contact: Recruitment
Sector: Operations
Job Role:
Air Navigation Solutions (ANS) Limited is at the forefront of Air Traffic Management. ANS currently provides air traffic control and air traffic engineering services at, what we believe to be the most challenging air traffic environment, London Gatwick, the world’s busiest single runway airport and at Scotland’s busiest and fastest growing airport, Edinburgh. We also believe that we employ some of the very best and most capable people in the industry and together we have ambitious plans to develop a Company that represents the future of Air Traffic Control services.
As a wholly owned subsidiary of the DFS Group ANS combines the reputation, capability and security of a long-standing world-renowned global air traffic service provider with the flexibility, agility and value of a young, dynamic business.
ATC Operations Expert
To provide specialist and professional Air Traffic Control operational support to include a wide area of responsibilities.
Primary Responsibilities
- To deliver the operational support requirements of air traffic control at Gatwick Airport.
- Ensuring that the unit meets the compliance requirements under whose mandate the ATC service is provided.
- Design and production of ATC procedures and processes required to support the operation. This includes the hazard analysis and impact assessment of changes.
- In conjunction with the Head of Security, Safety & Quality (HoSSQ) set the safety policy for the unit and drive improvement in all safety matters.
- As a qualified investigator manage and coordinate the investigation of incidents. Where necessary conduct major investigations and liaise with other agencies who may be involved.
- Regularly communicate with customers on both a formal and informal basis and gauge requirements. Monitor the professional press and internet to keep abreast of industry developments.
- Collaborate with project teams within Air Traffic Control and related departments within Gatwick Airport.
- Contribute to policy and decision making for Air Traffic Control and thus input in ANS’ overall corporate strategies and policies.
- Identify areas for improvement or service development within Air Traffic Control.
- Monitor policies to ensure compliance with regulatory requirements and local Health and Safety legislation.
- Plan, implement and manage Air Traffic Control projects, monitoring the process of change, identifying and resolving problems that arise.
- To manage, develop and review the departmental implementation of the ANS Safety Management System and Quality Management System. In addition, ensure that the implementation of Air Traffic Control procedures are compliant with the ANS Safety, Quality and Security Management Systems.
- Represent the Air Traffic Control department at Senior Management level and other decision-making committees, as required and organise and lead the development of procedures in line with strategic planning.
- Maintain professional competencies within agreed framework and guidelines, working within the operational pattern (including shift work as required).
- Co-ordinate the use of the Air Traffic Control simulator to ensure Air Traffic Control Officers training and development is co-ordinated with “Training in Unusual Circumstances (TRUCE)” and the Unit Training Plan.
- Management of stakeholders.
Qualifications
Educated to degree level or equivalent
Experience
- Experience in a London TMA operation is highly desirable but not essential.
- Ability to deal with unpredictable workload and conflicting demands is essential.
- Ability to react fast and efficiently under pressure, whilst demonstrating excellent leadership qualities.
- ATC experience at a major unit would be desirable but is not essential.
- Experience in coordinating work within a diverse team and across all departments, internal and external (e.g. customers, partners, service providers etc.) and strong stakeholder management capabilities.
Competencies and Attitude
- Highly competent communicator including written communications (reports, instructions etc.).
- Strong influencing skills – capable of working with and challenging internal and external senior managers and directors.
- Experience developing stakeholder relationships.
- Pro-active approach - able to identify areas of need and to manage outputs.
- Excellent organisational skills and attention to detail being able to work under pressure to deadlines and prioritise activities.
- Able to respond to the needs of the business.
- A strong analyst able to quickly identify priorities in complex situations.
- A passion for providing a service to customers.
- Confident with ability to influence and persuade customers.
- Self-motivated with the ability to take ownership to work autonomously and use own initiative.
- Personal integrity and professionalism.
- Good understanding of commercial principles and their relevance to the respective tasks and projects.
Apply for this job