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Assistant Flight Attendant Manager

Assistant Flight Attendant Manager

Regional Express (Rex) is Australia’s largest independent regional airline operating a fleet of more than 50 Saab 340 aircraft on some 1,500 weekly flights to 60 destinations throughout New South Wales, Victoria, Tasmania, South Australia, Queensland and Western Australia.

Rex is recruiting for the position of Assistant Flight Attendant Manager located in Sydney, Mascot. The hours are generally office hours however, flexibility essential including additional hours outside of office hours as required from time to time.

Reporting
This position reports to the National Flight Attendant Manager.

Position Responsibility
The duties of the Assistant Flight Attendant Manager include assisting the National Flight Attendant Manager (NFAM) as a direct second in charge and maintaining currency as an operational Solo Flight Attendant.

Key accountabilities include:

•Overall management of the Flight Attendant Department in the absence of the NFAM,
•Supervision of all departmental staff including direct report Supervisors,
•Supervision of Head Office Reception Staff,
•Liaising with key Stakeholders as required,
•Assisting with the Company crew accommodation contracts,
•Monitoring/investigation of passenger feedback and identification of systemic issues,
•Be fully conversant with and ensure correct application of the applicable Regional Express Flight Attendants’ Agreement,
•Ensuring compliance with Company Policy & Procedures and CASA regulations,
•Investigating Safety reports,
•Compiling reports and other relevant documentation as requested by the NFAM,
•HR related matters,
•Maintenance of standards, nationally,
•Promptly identify and resolve issues and
•Assisting the NFAM with special projects.

Essential Selection Criteria
•Thorough knowledge of CASA Regulations
•Thorough knowledge of the applicable Regional Express Flight Attendants’ Agreement
•Understanding of the role of a ‘solo’ Flight Attendant
•Ability to work on many tasks simultaneously and autonomously
•Proactive and effective communication skills (both written and verbal)
•Well-developed planning and problem solving skills
•Excellent time management skills
•Accuracy and attention to detail
•Flexibility with regards to working hours
•Discretion
•Computer skills – required to work using Microsoft Word, Outlook, Excel and Merlot
•Previous experience managing large numbers of staff

Preferred Selection Criteria
•Previous HR experience
•Previous Aviation/Cabin Crew experience

Closing Date

Friday, 2 March 2018

Please apply via the Apply button

I would like to apply for the post of Assistant Flight Attendant Manager bases at your esteemed organisation. I have attached my CV.

CV:

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