Airport Supervisor

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Location: Alaska
Job type: Permanent
Aircraft type:
Contact:
Sector: Business & Administration
Job Role:

Vacancy Announcement
DATE: November 20, 2018

TO: All Qualified Applicants

FROM: Human Resources

RE: Barrow Airport Supervisor

LOCATION: Barrow, Alaska

CLOSING DATE: Open Until Filled

This announcement is for a Barrow Airport Supervisor with Ravn Air
Group. This position reports to the Barrow Airport Manager and is
responsible for the administration of safe, productive, and professional
airport operations. The successful candidate will have strong safety
culture, previous customer service and leadership experience, and a
positive attitude.

This is a non-exempt, full time, benefits-eligible position. Position works
two weeks on/two weeks off in Barrow, including nights, weekends, and
holidays.
Minimum Qualifications
 High School Diploma or GED required;  Must have strong customer service skills, and be capable of demonstrating a

high standard for conscientious and courteous customer service to internal and

external customers, especially under pressure;  Requires a minimum of two years’ supervisory experience, preferably in an

airline ground operations capacity, overseeing customer service and/or ramp

services personnel;  Strong diplomacy, teamwork, conflict resolution skills are required;  Self-motivated individual with the ability to prioritize multiple tasks and anticipate

the needs of others in a fast-paced work environment;  Requires the ability to work with minimal supervision in a public setting with

multiple employees and distractions;  Ability to safely lift up to 70+ pounds on a consistent basis;  Must have professional appearance and demeanor;  Requires a high attention to detail and accuracy at all times;  Able to stand for long periods of time, while performing keyboarding tasks and

assisting passengers;  Legible handwriting with basic mathematics skills are required;

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 Able to exercise confidentiality for safety and security reasons;  Requires a strong safety awareness and the ability to adhere to Safety
Management Systems (SMS);  Able to pass a comprehensive background check;  Comfortable working in an airport environment around odors and sounds typically

associated with operating aircraft. Duties & Responsibilities
 Responsible for safe airport operations to include airline reservations, ticketing,

passengers and baggage check-in, freight air waybills, route freight, loading and

unloading aircraft, as well as written and verbal communications between all

airline departments;  Performs gate announcements, meets and assists with the boarding of the

aircraft, escorting special needs passengers;  Exercises diplomacy in dealing with customer complaints and in problem solving;  Self-manage varied workloads while remaining focused on safety, speed,

accuracy and attention to detail;  Daily safe operation and basic maintenance of tug, forklift, power cart, fuel truck,

deicer, and van;  Fuel aircraft and ground equipment including climbing, pushing/pulling large

hoses, bending, reaching, and stooping to achieve safe refueling;  Deicing aircraft from ground level or 30 ft. tower, which requires tug operation,

and safely driving around aircraft;  Marshalling aircraft, which involved lifting, bending, twisting, stooping, pushing

and pulling;  Heavy lifting up to 150 lbs. with the safe use of forklift and other ground

equipment;  Promote the Company safety culture;  Other duties as assigned and within the scope of this position.
ALL INTERESTED PERSONS ARE ENCOURAGED TO SUBMIT A CURRENT RESUME AND
COMPLETED EMPLOYMENT APPLICATION TO RAVN AIR GROUP VIA EMAIL, FAX, OR BY
MAIL:



Fax: (

Mail: Ravn Air Group, Human Resources, 4700 Old International Airport Road, Anchorage,
AK
Ravn Air Group is an Equal Opportunity Employer. We adhere to a policy of
making employment decisions without regard to race, color, religion,
gender, gender identity, sexual orientation, national origin, citizenship,

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marital status, age or disability. We assure you that your opportunity for
employment with Ravn Air Group depends solely on your qualifications.

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