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Airport Manager
AIRPORT MANAGER
Integral leadership role managing day of operations Permanent, full time shift basis role Progressive company in an exciting phase of growth
About the Company Melbourne Airport is one of Australia’s premier transport hubs and Victoria’s gateway to the world, connecting
us to the global marketplace. Our success requires us to be a high-performance organisation, committed to
enhancing the traveller experience across every aspect of our business, to deliver against our vision of being an
airport Melbourne can be proud of. Currently in an exciting phase of growth Melbourne Airport is a dynamic
place to work for our 300+ people.
About the Role The Airport Manager is accountable for the safe and efficient operation of the airport business on a shift basis
to optimise traveller flow, achieve experience targets and deliver on operational standards and measures.
Along with the line management of your immediate team, you will manage the delivery team on shift across
terminals, retail outlets, landside, forecourt, car parks and airside to deliver a safe, secure, compliant and
planned operation, including Melbourne Airport staff and key service providers. In this role you are the
primary customer and stakeholder interface on shift, driving continuous improvement and operational
excellence. Your responsibilities also include leading the incident response for the Airport Emergency Plan,
medical and safety related incidents. Skills & Experience To be successful in this role you will bring significant experience in leadership and management of multi-
faceted teams within a complex and fast paced operating environment. Your experience includes achieving
service delivery targets and motivating and developing team members to achieve operational and business
excellence. You will be a calm, quick thinker who can problem solve on the go and have demonstrable
experience in reviewing, reporting and managing operational plans. You are well versed with Airport
emergency and crisis management plans and their application. A proven track record of successful contract
management and proactive engagement with third party providers along with strong organisational skills will
round off your competence in this role.
Benefits & Culture We foster a friendly, high performance culture with a focus on our people and their development. Our values
include excellence and accountability coupled with teamwork and respect; we strive to make Melbourne
Airport an airport Melbourne can be proud of. Some of the benefits our staff enjoy include:
Free airport car parking 365 days of the year! Discounts from airport retailers and service providers On-site childcare facilities An active social club
If you have what it takes to be successful in a high performing and dynamic environment, please apply now. javascript:void(0); Applications will close at 5.00pm on Friday 4 May 2018 Applications must be received online by the closing date
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