Airport Improvement Program Manager

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Location: Melbourne
Job type: Permanent
Aircraft type:
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Sector: Business & Administration
Job Role:

Reporting to our Manager Standards, Compliance & Training, and part of our Ground Operations team across Australia and New Zealand, this role plays is a very unique part in taking the lead in driving and delivering Jetstar Ground Operations BAU and strategic improvement projects.

As Airport Improvement Program Manager, you will hold responsibility for overseeing the delivery of airport improvement projects which are integral to the delivery of key strategic objectives for our Ground Operations team. This role is responsible for embedding a contemporary program management framework and associated governance processes to ensure time, cost and quality requirements are achieved. This people leadership role will see you managing our team of highly capable Airport Improvement Specialists.

Key Responsibilities include:

* Developing and implementing a contemporary program management framework and suite of documentation templates for airport improvement initiatives

* Developing and overseeing detailed project plans, controls and governance including identification of key dependencies, milestones, critical path activities, resource requirements and stakeholder buy-in

* Leading a team of Airport Improvement Specialists to deliver assigned improvement projects to ensure delivery of documented objectives in accordance with time, cost and quality communications to meet stakeholder requirements

* Delivering airport improvement initiatives, assigned to you, in conjunction with Airport Improvement Specialists

* Facilitating change management activity for assigned airport improvement projects and representing Ground Operations in the Change Management forums

* Maintaining and managing ongoing stakeholder relationships and communications related to airport improvement projects

* Identifying, resolving, mitigating and documenting project issues and risks and proposing and implementing timely solutions and mitigation to project issues and risks

* Implementing and managing project benefit and cost tracking process

To be successful in this role, you will demonstrate the following skills & experience:

* Demonstrated experience in establishing a program management framework and developing project management templates

* A detailed understanding of key tasks across assigned projects including milestones, inter-dependencies, critical path, key risks and competing priorities

* Proven experience in running major programs with matrix reporting in large organisations within the aviation industry or similar highly regulated industry

* Strong people leader with excellent interpersonal and communication skills, both written and verbal, and the capability to interact effectively with stakeholders at multiple levels of the organisation

* Strong Business acumen and ability to translate business ideas and strategies into detailed approaches and plans

* The ability to manage cross functional projects and lead change management activity across multiple and diverse areas within the Jetstar Group

* Excellent time management with the ability to prioritise competing tasks

* A willingness and ability to travel regularly and as required

* Passionate and energetic with the ability to motivate others

* Tertiary or other formal qualifications in a relevant field such project management will be highly regarded

Together you will form part of a highly engaged team willing to go above and beyond to meet business objectives. Ground Operations is where the magic happens in creating a safe, efficient and enjoyable experience from the moment our passengers enter the airport, until they launch into the sky.

The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 200 million passengers. Collectively we now offer more than 4,200 flights a week to more than 80 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 120 aircraft. Our vision is to make the world more accessible, and our mission is to set the standard for everyday low fares, fun travel and great value.
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