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Aircraft Services Allocator NIGHTS
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Location: Manchester
Job type: Permanent
Aircraft type:
Contact: Not Specified
Sector: Airport
Job Role:
Job Summary
The Allocator will manage the daily allocation of resource to the operation to ensure safe on time performance to our customer airlines. Ensuring a fair and even distribution of workload is provided to our employees Managing the input into FSC for billing and helping with the daily input of Kronos.
Key Responsibilities
- Ensure compliance in working to company safety procedures and employment legislation reporting any breaches to the duty manager immediately.
- Engagement with Duty Managers on the day pre-allocate workload ensuring operational coverage
- Ensuring coverage of resource to the planned operational levels. Any shortfalls to be reported to the duty manager at the earliest opportunity.
- Initial point of contact for employee absence to ensure timely updates of task allocation ensuring contact details provided to Duty manager .
- Ensure employees adhere to rostered shift start & finish times. Any discrepancies to be reported to the duty manager for further investigation
- Allocate resource in a timely & organised fashion to ensure the most cost-effective utilisation of operational resources. Where possible ensuring an equal and fair distribution of workload amongst the employees on shift utilizing Realtime.
- Communication of all assigned tasks to the team leaders ensuring undertaken in a timely manner, confirmation of acceptance and understanding.
- Ensuring all non-compliance on utilisation of PDA devices by operational teams is reported immediately to manager on duty to rectify
- Consistently access and review the operational manning on an ongoing basis and advise the duty manager in a timely fashion of operational shortfalls / risks to the duty manager to react and maintain operational service compliance.
- Control of overtime allocation in line with budgeted overtime levels
Qualifications and Competencies
- In possession of at least three GCSE’s / O Level or Leaving Cert (and equivalent)
- Microsoft Office (Excel, Work, PowerPoint) skills and experience required
- Good working knowledge of COSHH regulations
- A minimum of 2 years supervisory experience
- Proven experience gained in either a Cleaning, Aviation, Ground Handling or similar industry
- Ability to monitor and control stock
- Full valid driving licence essential
- Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
- Ability to speak and understand the English language
- Ability to travel to the airport at times where public transport is not available
- Ability to follow processes and procedures and apply flexible approach when required
- Willingness to work in inclement weather
- Physically fit, able to work in a manual environment Able to work as a team in a fast paced environment
- Previous experience working in an aviation environment is desired
- Ability to speak additional languages is desired
Swissport is an equal opportunities employer, for further information on this, please visit javascript:void(0);.
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