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Aircraft Appearance Planner
Requisition Number: 18-0323
Post Date: 10/31/2018
Title: Aircraft Appearance Planner
City: Denver
State: CO
Description
Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 80 destinations in the United States, Canada, Dominican Republic and Mexico on more than 300 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals
pride themselves in delivering the company’s signature Rocky Mountain hospitality to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2016 Diamond Award for maintenance excellence and was recently named the industry’s
most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
The Aircraft Appearance Planner is responsible for overseeing the ACA department as described in the A/Appearance Manual. The Aircraft Appearance Planner is responsible for the daily planning of work assignments.
Essential Functions:
* Provide leadership, coaching, training and technical support to Aircraft Appearance Agents.
* Oversite of Aircraft appearance agents on a 24/7 shift schedule. Auditing turn, RON and overnight cleans, assuring job performance is being completed to the AACM
* Evaluate daily manpower, assign work teams and ensure maximum coverage.
* Monitor employee performance and take corrective action in coordination with Supervisors as necessary.
* Assign and distribute workload to Aircraft Appearance Agents.
* Identify possibilities for operational improvements and communicate them to the A/C Appearance Manager.
* Ensure adherence to airport and aircraft security regulations and report any violations and/or potential violations to management.
Other Functions:
* Identify possibilities for operational improvements and take steps to implement them.
* Monitor employee and aircraft safety and report any hazards or incidents to management.
* Other duties as assigned by manager
* Computer and administrative functions as assigned by the Aircraft Appearance Manager
Requirements
* High school diploma or GED
* Previous customer service experience with an airline preferred
* Previous supervisory experience preferred
* Experience with Kronos computer system is essential
Knowledge, Skills and Abilities:
* Ability to delegate work and track progress
* Ability to determine necessary equipment/supplies needed for proper appearance of the plane and an FAA safety audit
* Ability to oversee work of 25-30 employees at any one time
* Must possess a valid driver’s license
* Knowledge of MS Office Suite, especially Word and Excel
* Ability to provide excellent customer service always and apply problem-solving techniques in difficult passenger or crew situations
* Ability to lead and motivate agents in a positive and professional manner
* Excellent time management and prioritization skills
* Ability to prioritize multiple tasks in a stressful environment
* Ability to communicate in an effective, calm, and professional manner
* Ability to work with many personality’s and needs
* Ability to work in a team environment, especially with supervisors and managers
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals
in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status,
sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including:
recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant
who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
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