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Ticketing And Reservation Executive
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Location: Cambodia
Job type: Permanent
Aircraft type:
Contact:
Sector: Operations
Job Role:
Position
Ticketing and Reservation Executive
Term
Full Time
Sex and Nationality
Male/Female Cambodian
Qualification
Bachelor Degree
Foreign Language
English preference
Work Location
Phnom Penh
Number of recruitment
1
conditions:
Job Description
Handling following tasks at BOC:
* Handling walk in passenger
* Handling request from agents
* Handling the request from passenger via telephone
* Handling SC and preflight check
Responsibilities
* Booking and issuing tickets for walk in passengers
* Booking and issue Group tickets for agents. And also FIT tickets in case agent request
* Making daily sales report for BOC counter sales.
* Answer telephone from passengers concerning booking, schedule, services, FFP...
* Support agents for Fare calculations, refund, rebook, reroute, exchange tickets...
* Support agents for Web Portal
* Handling SC and preflight check
* Making weekly plan and submit weekly task management report
* Performing other related duties as assigned by Director of BOC
* Maintaining compliance with all company policies and procedures
Job Description
* Bachelor Degree.
* Fluent in English communication (writing, speaking, and reading). English certificate (intermediate level at least) is required.
* Excellence in interpersonal, team work and communication skill
* Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customer.
* Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Interested candidates should please send a CV and covering letter via the Apply button above.
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