Technical Services Manager Boeing Fleet Support

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Location: Hong Kong
Job type: Permanent
Aircraft type:
Contact:
Sector: IT & Communications
Job Role:

Department: Technical Services

Reports To: Head of Technical Services

Purpose:

The Tech Services Manager – Fleet Support (Boeing) is the duty holder for ensuring that the CX, and LD operation is provided with safe, compliant and reliable aircraft, systems and components in a cost effective way. The post holder is accountable for the technical operational reliability performance and maintenance cost accountability for all Boeing fleets.

Responsibilities:

The Technical Services Boeing Fleet Support Team is responsible for ensuring that the Cathay Pacific and Air Hong Kong Boeing fleets meet company and regulatory authority safety, airworthiness, operational reliability and commercial performance for the airframe and avionics systems.

Duty Holder responsibilities include:

* Basic delay performance

* Deferred defect performance

* Aircraft system reliability performance

* Technical Services Boeing Fleet Support Team management

* Technical Services Boeing Fleet Support Team process management

* Boeing Fleet OEM, vendor and stakeholder management

* Boeing fleet maintenance cost optimisation

Section responsibilities include:

* 7 day technical support for Base or Line maintenance AOG or critical technical issues.

* Significant and repetitive defects management to minimise operational disruption.

* Operational reliability oversight to identify and mitigate emerging technical issues.

* Support Technical Services Reliability and Development team for longer term reliability management.

* Oversight of deferred defect levels and management of outsourced defect management functions to ensure service levels and targets are met.

* Management of operational reliability key drivers

* Management of technical investigations and corrective action implementation (ASR, MOR, QDR, etc)

* Boeing fleet OEM and vendor management of performance, reliability and cost drivers.

* Review and action of Service bulletins and other OEM advisory documentation

* Currency and awareness of world fleet reliability issues through OEM documentation process management

* Oversight and optimisation of maintenance cost

Management responsibilities include:

* Team performance management through clear and effective smart goals and personal development/career plans with clear delivery to the Engineering and “Time to Win Strategies.

* Team performance monitoring with effective scorecard targets

* Team succession and development planning, including structured training program.

* Continual process and productivity improvements

Requirements:

* Minimum 9.5 years experience in Engineering role

* Degree in Engineering or aerospace discipline or an equivalent professional qualification

* Strong aviation engineering knowledge and experience, preferably in Boeing aircraft systems role.

* Strong supplier management experience

Competencies:

* Setting Direction

* Leading and Engaging Teams

* Driving Business Performance and Change

* Developing and Recognizing Others

Application Deadline: 4 October 2017

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer
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