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System Support Engineer Amsterdam
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Location: Netherlands
Job type: Permanent
Aircraft type:
Contact:
Sector: Manufacturing
Job Role:
Travix is one of the leading global online travel agencies managing an extensive portfolio of travel-focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama. All our brands provide both search and book capability for flight combinations worldwide on both legacy and low cost airlines. In addition, our booking websites offer attractive pricing for hotels, rental cars and other ancillary products such as insurances, airport parking & transfers. We operate our five brands in over 40 countries; employ more than 550 people with over 55 different nationalities worldwide.
EPICS team
If you are wondering what is EPICS, here is a small hint that can help you understand more about our goals and vision:
(E)nvironment
(P)roductivity
(I)nnovation
(C)ommunication
(S)tability.
As part of our team you will be able to work on the Corp. Infrastructure and to make our People more productive.
The challenge
Do you know computers inside out? Does technology excite you? Can you manage Windows, Master OS X, Linux, control Android? Can you script your way out of anything? Do you speak TCP? Have you ever dropped all tables? Can you defend your view on Pirates vs. Ninjas? Is it all about the Pentiums? Can you make other people understand what you think? Do you like solving problems? Can you think while you talk? Do you walk the talk? Are you still there ☺
Due to the growth of our business, we are constantly looking for new talent.
For our IT Systems Engineering department we are recruiting a
Systems Support Engineer - Amsterdam
While you don’t need to tick *all* the boxes, we are looking for super smart tech-savvy customer champions Systems Support Engineer to join our team in our Berlin based office. As a Systems Support Engineer you are the first point of contact for anyone at Cheaptickets Berlin who needs to get tech stuff fixed.
This covers a wide range of problems across a broad variety of types of software and infrastructure.
Being a Systems Support Engineer at Travix is a great opportunity for anyone who thrives on solving technological problems and helping people. Team-spirit, learning opportunities, fun and great coffee are all included.
You are:
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passionate about technology
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A quick learner
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loving working in a team
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smart and articulate
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strong communications skills
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enjoying helping other people
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serious with a smile
We value people with different opinions and backgrounds and encourage anyone who fits the profile to apply.
Your challenges:
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Ensure continues IT Operations to all Travix business functions by providing 1st & 2nd/3d IT support. The office is in Amsterdam, but we provide IT support also for Oosterhout, London, Berlin, Singapore, etc.
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Ability to prioritize and categorize tickets. Investigate and troubleshoot issues. Optimize IT processes.
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Managing the IT equipment (working stations - PCs, laptops, mobile devices, etc) and software according to company policies.
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Organizing maintenance of working stations - PCs, laptops, mobile devices and IT office equipment. Contribute to and maintain system standards.
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Working with external suppliers of services to ensure cost effective delivery of maintenance services
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Ensuring Customer/Client Service Quality
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Improving end-user productivity by access to professional support service
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Leading and participating in different IT projects
What you bring to the table:
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BS/University Degree in Computer Science/Engineering
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3 – 5 years of experience in engineering, systems administration, engineering support or consulting.
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Disciplined , Self-driven and focused on getting results, with strong analytical skills
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Fast learner and adaptable to change
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Ability to communicate with different groups of people; Focus on Customer Satisfaction
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Knowledge of Windows Operating System, experience with PC maintenance, Active Directory, Networking, Maintenance of Windows Servers
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Good written and spoken English
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Driving License
What you can expect:
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Competitive salary, holiday allowance, and other amazing benefits!
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Covered travel costs, discounted ongoing cancellation / travel insurances!
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A multinational team of specialists to inspire and support you!
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Follow fun Dutch language courses @ Travix with your colleagues!
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There’s a good deal of room to be creative and to build your legacy
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30.5 days of paid leave, plenty of time to enjoy your global travel adventures
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Top floor offices in the centre of Amsterdam, next to Central Station!
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Nice to have perks: Free fruit, company bar & free beer, foosball / table tennis competitions, great company events, good food and team activities
Interested?
Of course you are! Do you recognize yourself in the above profile, we look forward receiving your application by clicking the “apply now” button.
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