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Staff Assistant II Technical Operations
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Location: San Francisco
Job type: Permanent
Aircraft type:
Contact:
Sector: Business & Administration
Job Role:
Additional Locations: None
Requisition ID: 20595
Overview
Join us for a career with endless possibilities.
Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.
What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.
About The Job
This job is a member of the Technical Operation Team within the Integrated Operations Division. This position will be responsible for supporting the department with various administrative and computer functions.
Specifically, you’ll do the following:
* Bid Management/Movement
* Bids developing, processing, and managing for 1800 employees is high risk and high impact
* Administers and processes main schedule bids per year per multiple work groups
* Develops, processes, and manages monthly Open Time bids for 5 work groups
* Updates RTW bids and duplicates bid lines per contracts
* Uploads, verifies, and enters individual lines in Workbrain including all managers and support staff
* Performs monthly Vacation change periods – manual verification to the auto awards
* Administers Annual Vacation bid creation for 5 work groups
* Conducts and processes annual Bid by Appointments for vacations
* Performs Monthly/Annually reconcile and reduces negative vacation balances
* Coordinates New hire, transfer, and termination system execution (Oracle, SHARP, Station Resources) Coordinates all property (onboarding/separation) and employee systems access
* Prepares ECR and termination paperwork, intake and recording in database
* Coordinates with Employee, CHQ, and other cities for release dates and transfer/move information
About The Job (Continued)
* Badging/Seals
* Coordinates Customs Seal Application processing, tracking, reporting
* Controls Fingerprinting /SIDA badge (initial and renewal)
* Performs Custom Seal Quarterly Audit (fines applicable)
* Tracks and reports SIDA compliance Performs LOA badge collection (FedEx, phone contact) per City of PHX regulations
* Tracks and reports parking compliance
* Supplies/Management
* Administers yearly supply budget
* Ensures adequate supply levels for Customer Care, Customer Ops, Control Center, Administration, and Senior Leadership
* Maintains par levels to sufficient amount so front line operations and customers are not inversely impacted
* Distributes stock to assigned locations for expedient use and distribution to all areas
* Maintains cost and track spending for all work groups
* Oversees QuickBuy access and authority for placing PHX supply orders
* Manages outside supply vendor accounts: Granger, Levi, MedSafe etc.
* Provides supplies and support for all employee special events
About The Job (Continued 2)
* Invoicing
* Receives, reviews, and validates goods and services
* Codes GL code into Invoice works to be approved by the Sr Manager
* Updates/validates Contract Navigator per Internal Controls
* Validates vendor contracts are current and invoices match the contract rates
* Tracks spending with budget
* Audits labor hours (Reg/OT)
* Audits vendors as needed per contract
* Fueling
* Receives fuel tickets daily from fuel vendor and categorizes fuel tickets for appropriate reconciliation and billing
* Audits fuel tickets and paperwork and makes adjustments in Sabre as necessary
* Performs month end fuel reconciliation and variance explanation
* Communicates with vendor (Swissport) and request modifications as necessary
* Updates gas and diesel information in Sabre by using FAE entry
Qualifications
Required Qualifications
* High School diploma or GED equivalency
* Moderate experience specific to department or area of expertise
Preferred Qualifications
* Associates degree or equivalent work experience
* Extensive experience specific to department or area of expertise
* Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
* Independent decision making skills
* Ability to directly contact customers
Additional Locations: None
Requisition ID: 20595
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment:
Operations Manager, Oracle, Database, Supply, Operations, Technology
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