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Senior Manager Cargo Project Management and Process Development 80100

Position description

Swiss WorldCargo is the airfreight division of Swiss International Air Lines (SWISS). Headquartered at Zurich airport, Swiss WorldCargo offers a comprehensive range of logistics solutions for transporting any type of cargo including high-value and care-intensive consignments to some 130 destinations in over 84 countries. Its extensive network of air cargo services is supplemented by daily truck connections between key business centers. As a reliable and innovative service provider within the Lufthansa Group, Swiss WorldCargo is committed to consistently delivering ‘SWISS quality’ to its airfreight customers.

The project “One Cargo" is a joint project between Lufthansa Cargo and Swiss WorldCargo. The project aims at aligning business processes and to migrate towards a joint IT landscape over the next years. Furthermore, Swiss WorldCargo aims at joining the Cargo Joint Ventures.

The Cargo Project Management and Process development position is responsible for the Swiss WorldCargo process alignment within the overall One Cargo project and is closely involved in the IT project “One common IT landscape”.

Furthermore, the Cargo Project Management and Process development position is responsible to formulate and translate the business processes, together with the SWISS IT project lead, into IT requirements and represent Swiss WorldCargo’s interests to internal and external IT providers to ensure development as defined.

After anti-trust immunity is granted, the position will be responsible to work out the processes and IT requirements for and implementation of the Cargo Joint Venture participation.

The position “Cargo Project Management and Process Development” works with the counterparts from LH Cargo at aligning the business and IT processes where required and derives requirements for functionalities in the future One Cargo environment.

Your Duties

* Participate in joint conceptual workshops with stakeholders from business, IT and suppliers from Swiss WorldCargo, Lufthansa Cargo
* Describe, validate and implement the business processes and IT functionalities in close collaboration with counterparts from the different business departments of SWISS/Swiss WorldCargo and with the project team members from Lufthansa Cargo
* Define, validate and document Processes in view of Swiss WorldCargo entering into joint processes and a joint IT landscape with LH Cargo
* Describe the business changes for Swiss WorldCargo which are derived from the new joint usage of IT systems and the changed business process world to evaluate and quantify impact on cost and service delivery
* Responsible for the support and change management of the joint business processes and the joint Core IT application
* Develop priorities and plans to achieve objectives and timelines of a new joint IT landscape in close collaboration with the LH Group Process Owner “Logistics IT” and SWISS IT
* Coordinate IT system development with all involved internal departments and external providers in close collaboration with the IT Project Lead “One common IT landscape” within the One Cargo project
* Share and implement new processes with all concerned internal and external parties
* Ensure in the new set-up a continued high quality of Swiss WorldCargo service delivery to customers including shipments flown on Partner Airlines
* Jointly define Business Processes and Change Requests with LH Cargo ensuring a lean and cost efficient operation considering the needs and high quality customer service of Swiss WorldCargo
* Create and execute user testing for new system functionalities
* Define new requirements for external suppliers (and translate these requirements into manuals and service level agreements considering all rules and regulations
* Ensure consultancy with all relevant internal stakeholders and authorities prior to implementation
* Responsible lead for business process alignment within the project “One Cargo” with a team of 4 dedicated project team members from business. The team members are Business Experts and work closely with their counterparts from Lufthansa Cargo in their area of responsibility
* The project manager is responsible to deliver e.g, but not limited to, business case calculations, decision and approval papers according to SWISS and LH Group guidelines and project administration and communication
* The position actively steers & supports the Swiss WorldCargo project team members in their respective fields of commercial / operational responsibility
* The position strongly supports communication and change management
* The position requires a very high degree of organizational and professional structure as it is working in a multi-cultural, multi-tenant and multi-location project
* The position reports to the Project Manager One Cargo in Zurich. It is located in Zurich-Kloten at the SWISS headquarter

Requirements

* University degree or commercial education
* Min 8-10 years of experience in air cargo
* Very good understanding of cargo business processes
* Solid project management experience, ideally in complex, international projects
* Knowledge of standard air cargo industry IT applications
* Process modelling or process description experience is an advantage
* Very good command of English language, German is an advantage
* Strong analytical and conceptual skills
* Solution / result orientation, problem solver in an efficient way
* High level of attention to detail
* Ability to prioritize and execute tasks in a high pressure environment
* Travel is required (max 30%)

Type of contract:
Cadre

Employment level:
80-100%

Department:
Cargo

Workplace:
Zurich

Starting date:
As per agreement

I would like to apply for the post of Senior Manager Cargo Project Management and Process Development 80100 bases at your esteemed organisation. I have attached my CV.

CV:

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