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Senior Maintenance Controller

Department: Engineering

Reports to: Maintenance Control Manager

Purpose

As a Senior Maintenance Controller, your manager will assign duties to align with your Section Responsibilities detailed below

* Responsible for oversight of the CX/KA/AHK global operation to ensure safe compliant aircraft are available to meet the CX operational schedule.

* Management of aircraft AOG support and recovery globally and drive continuous improvement

* Responsible for OTP from a Maintenance Operations perspective

* Overseeing the transit operation across the network and response to situation to provide technical justification of the aircraft serviceability

* Maintenance Controllers will be required to work on roster

Key Responsibilities

* Ensure aircraft transits OTP are being met.

* Actively monitor aircraft defect alert and overseeing MROs and line stations for proper troubleshooting and rectification to minimise technical delays and AOGs

* Communicate with both internal departments, OEMs and MROs for fixes to issues affecting safety, reliably and delays in operation

* Manage AOG recovery events worldwide, including requirement for Base Maintenance support, through outport Engineering Managers, by tracking milestones and to ensure timely AOG recovery

* Explore options to execute the most sensible solutions to recover aircraft by considering operation requirements and costs

* Build and manage effective relationships with major MROs and Airlines to enable resource access in the network

* Drive MROs to devote adequate manpower and other resources to ensure efficient AOG recovery by reducing idle time to a minimum

* Drive OEMs and Engineering operational teams to deliver quality technical support services

* Review the major AOG events and drive business units to ensure lesson learned is captured and mitigation actions are in place

* Monitor calls from flight crews and MROs, provide prompt recommendation on technical situation during aircraft in operation and on ground maintenance 

Requirements

* Minimum 6.5 years experience in aircraft maintenance and/or engineering. Relevant experience in managing maintenance control operation

* Holding HKAR 66 license with appropriate type approval or equivalent.

* A good team player with cross functional teams from different sections and departments

* Proven ability to manage across departments and OEMs

* Strong in communication, influencing and negotiation skills with service providers and customers

* Good analytical mind and problem solving skills to drive for excellence and quality performance.

* Adaptable and responsive to change. Demonstrate ability to drive change and improvement.

* Self-motivated and committed to drive for continuous improvement

Competencies

* Analysis and Problem Solving

* Planning and Organising

* Continuous Improvement and Innovation

* Teamwork and Building Partnerships

* Communication

* Interpersonal Effectiveness

Application deadline: 21 November 2017

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

I would like to apply for the post of Senior Maintenance Controller bases at your esteemed organisation. I have attached my CV.

CV:

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