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Senior Business Technology Analyst

Job Description

The Business Technology Analyst/Senior Business Technology Analyst for Crew Technologies – Flight Attendant Vendor Systems is responsible for the identification, documentation, management and communication of scope and requirements for multiple projects in a fast-paced environment. Applicants for this job posting will be considered for the Business Technology Analyst//Senior Business Technology Analyst position in Crew Technologies. To qualify for this role, a minimum of 4 years work experience as an IT Business Analyst focused on airline crew systems or flight operations systems is desired.  In addition, qualified candidates should have a general understanding of SDLC (or DPaCE) or Agile project management methodologies.

 

Duties and Responsibilities:

Depending on assignment, the successful candidate may be responsible for any or all of the following:

• Gather, generate, and document requirements through interviewing and facilitation
• Collect and author meeting minutes
• Interact as necessary with management to help set project direction and determine project priorities
• Act as a business subject matter expert in either Crew Scheduling or Crew Planning
• Track and resolve project issues
• Assist with User Assurance Testing and implementation
• Write user guides
• 24 x 7 x 365 on-call application support may be required at various times
• Some travel domestically and internationally may be required
• Work under minimal supervision
• Help estimate and work within project schedules and budgets
• Work collaboratively with customer and user groups, project managers, technical leads, developers, architects, and external project teams
• Track progress and provide project status reports according to the information needs of the stakeholders including, at times, executive level staff
• Define scope, capture requirements

Job Qualifications

Knowledge:

• Analysis techniques such as requirements gathering and use case development
• Strong computer skills and a broad understanding of IT
• General understanding of SDLC, DPaCE or Agile methodologies
• Experience in gathering and documenting complex system requirements, technical specifications, and developing detailed system diagrams is preferred
• Broad understanding of crew operations or flight operations processes is strongly preferred
• Familiarity with FOS, CATS, and/or AOS PBS is helpful
• Experience delivering vendor applications is a plus

 

Skills:

• Build working relationships with customers, vendors and IT colleagues at all levels
• Maintain clear and open communication channels to manage expectations
• Strong organization, planning, interpersonal, and negotiating skills
• Strong analytical, estimating, and problem solving skills
• Accuracy and attention to detail
• Excellent verbal and written communication skills
• Basic QA Testing
• Support multiple projects and produce quality results all at once
• Effectively prioritize, and manage change and customer expectations

 

Preferred Technology:

• Proficiency in MS Suite (Excel, PowerPoint, Word, Visio, Project, Access)
• Crew systems (FOS,  CATS, PBS, etc)
• Planview
• QA testing tools

I would like to apply for the post of Senior Business Technology Analyst bases at your esteemed organisation. I have attached my CV.

CV:

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