Salesforce Business Analyst preferred candidate identified

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Location: Illinois
Job type: Permanent
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Sector: IT & Communications
Job Role:

* Job ID:13557
* Functional Area:Information Technology
* Position Type:Full-Time Regular
* Experience Required:5 - 7 Years
* Hours of Work:
* Shift:

* Location:US - Illinois -Chicago
* Division:PIP - Measurement & Calibration Technology
* Education Required:Bachelors Degree
* Relocation Provided:No
* Travel Percentage:20.00

Position Description:

We are Telular, a business unit of AMETEK and a technology leader in IoT solutions for the commercial telematics, security and home automation markets. For over thirty years we have made smarter connections for our customers. By combining wireless technologies, purpose-built devices, and SaaS commercial offerings, we’ve been a disruptive force in the IoT market.

We’re proud of our culture of innovation and dedication to customer success that has put us in a favorable growth position based on a large and loyal customer base and an ever-increasing number of applications for its solutions.

The Salesforce Business Analyst is accountable for defining the user stories and functional requirements, driving the definition of configurations that need to be completed in Salesforce and help facilitate meetings and training. This role also requires managing a Salesforce development team.

A successful candidate will be detailed oriented with communication skills that facilitate being liaison between end users, management and Salesforce developers.
• Assumes ownership of the Salesforce project roadmap coordinating regular meetings with management to determine goals, prioritize, and schedule regular releases using Agile methodologies
• Glean and document project requirements from end users and management then oversee project until completion
• Define deliverables necessary to meet project requirements for the development team
• Define use cases and coordinate testing between end users and development team
• Document process maps and deliver training to end users and new hires
• Serve as a Subject Matter Expert (SME) for Salesforce.com
• Manages outsourced Salesforce.com implementation partners (consultants) as required
• Ensure development team follows a process to deploy updates, enhancements, and new system functionality using best practices
• Set goals for and review Salesforce developers in accordance with the organization’s policies
• Help coach, mentor, and backup Salesforce developers when needed
• Shares best practices with team members to enhance the quality and efficiency of customer support and contributes to the knowledge base
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