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Sales Products Programs Expert Home Market Belgium

Sales Products & Programs Expert Home Market Belgium

Job Objective

Within the future integrated Brussels Airlines, Eurowings and Lufthansa Group environment, the Sales Products & Programs Expert is responsible for the local implementation and maintenance of centrally developed sales products and programs in the home market Belgium. She/he ensures the sales toolbox for the LH Group matches the market needs, identifies opportunities for improvement and supports the development of new sales products and programs. She/he is involved in the Sales Product and Program Management process.

Key responsibilities

1/ Sales Products and Programs

* Prepare the roll out of new LH Group products in the market in collaboration with the global and regional product and program management team

* Support the global sales product and program management team in the conception, development, creation and roll out of new sales products with local insights, ideas and feedback

* Review & steer corporate programs and other incentive schemes in order to ensure competitiveness of the corporate product in the market

* Support the development of additional personalized services to increase margin potentials by differentiation through customer centricity and personalization

* Monitor the success of all LH Group products and programs in the market and ensure a seamless flow of product & market related business intelligence to relevant departments

* Bundle sales product and program information and ensure content feed to all relevant communication channels (internal) and communication to the market

* Ensure quality of display (e.g. pricing, ancillary services, branded fares) in any distribution channel and purchase point (e.g. OBE, OTA) in the market

2/ Contracting Coordination

* Deliver feedback on the LH Group contracting guidelines to the relevant departments and ensure local compliance with these guidelines

* Ensure that sales activities comply with the LH Group contracting policies

* Creation of market settings for AIP/CIP and push action contracts and contribution to the development of contractual incentive schemes in cooperation with all relevant departments

* Support the market with the compilation of business cases for exceptions from the contracting policies and coordinate exception requests, in cooperation with the Sales Steering & Business Development Experts

3/ Support tasks

* Support the implementation of fees and charges in the market

* Provide impulses, feedback and local business intelligence regarding pricing products to central Revenue Management units

* Participation in other duties as assigned

Your profile

* Commercial education - Bachelor degree

* Industry/Home Market Belgium knowledge is required

* Knowledge of Lufthansa Group/Eurowings Group product and sales organization is an asset

* Required languages: fluent in English, French and Dutch (spoken and written) is a must. German is an asset

* Service / Customer orientation

* Cooperation skills / Team player

* Entrepreneurial / commercial mindset

* Strategic and conceptual thinking

* Independent and proactive approach

* Attention to quality and detail

* Problem solving / solution oriented

* Communication skills (verbal and written)

* Ability to manage complexity

* Innovative and open to change

* Structured / systematic approach/Process orientation

* Interpersonal skills

* Analytical skills

I would like to apply for the post of Sales Products Programs Expert Home Market Belgium bases at your esteemed organisation. I have attached my CV.

CV:

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