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Revenue Protection Analyst

We know what sets Virgin Australia apart is our people and the drive that we all have to make a real difference for our guests. Our culture encourages innovation whilst ensuring that our guests remain the focus of our business. We deliver a highly professional and polished service, whilst ensuring that we are safe in everything that we do. We want dedicated people who are passionate about customer service and ready for the challenge of working in a challenging environment.

The reality is that being a team member of the Virgin Australia group of airlines involves hard work but is very rewarding. Our people are at the cornerstone of the business and their award winning service to every guest every day is putting the magic back into flying.

About the role:

The Revenue Protection Analyst will lead all aspects related to revenue leakage in the revenue accounting space. This includes tasks such as identifying potential revenue leakage, implementing measures to prevent leakage and managing all processes related to revenue leakage.

The key to this role will be the ability to work with the greater team in coordinating the sales audit function; manage internal communications with regards to sales, and measure service level agreements with the Sales Audit provider. The Revenue Protection Analyst will ensure all sales audit processes over travel agent sales are completed in a timely and accurate manner in accordance with defined Virgin Australia processes.

What you’ll need:

* Degree qualification in Business or Commerce

* Knowledge of Airline Sales Audit processes and Fare Rules

* Fare construction and ticketing knowledge

* Highly effective written and verbal communication skills and the ability to work effectively with internal and external stakeholders

* Strong organisational skills and ability to multi-task & prioritise

* Exceptional problem solving and negotiation skills

* Experience in Airline Revenue Accounting or an airline ticketing and fares role

What you’ll get from us:

* Fantastic employee benefits including discounted flights for you, your family and friends (across domestic and international) and global accommodation options

* Study assistance – we offer support for study linked to development

* Team member development – we have our own in-house learning and development centre

* Employee Assistance Program – we have 24-hour support for our team members and their families

Interested?
If you are a self-motivated pro-active team player who enjoys working in a busy and diverse environment this could be the role for you! Apply now.

I would like to apply for the post of Revenue Protection Analyst bases at your esteemed organisation. I have attached my CV.

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