Location: Fort Worth, Texas Job type: Contract/Locum Aircraft type: Contact: No Name Sector: Job Role:
Job Description
This position is part of a centralized team that manages existing cargo accounts in our secondary cities and small/medium accounts in our U.S. hubs where direct lift and/or competitive trucking and narrow body service is offered.
The primary goal is to grow revenue from a portfolio of assigned accounts by offering a competitive service and rates that are tailored to customer shipping requirements.
Goals will be accomplished by promoting and selling American’s cargo products and services via phone/email. You will be responsible for negotiating and closing new business, preparing correspondence to support sales activities such as rate agreements and space allocations and guiding customer usage of AACargo.com.
Cargo’s CRM tool will be utilized to document all sales activities including business that is gained or lost, trends, etc.
Job Qualifications
College degree preferred.
Previous telephone sales or customer service experience recommended.
Strong interpersonal and organizational skills and above average written and oral communications skills required.
Knowledge of American Airlines Cargo products and services helpful.
Ability to operate in a highly competitive, demanding environment and handle multiple tasks simultaneously.
Must be able to read, write, understand and fluently speak the English language.
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