Ramp Standards Advisor

Apply now

Location: Australia
Job type: Permanent
Aircraft type:
Contact:
Sector: Operations
Job Role:

About the team:

The Ground Operations Division leads and controls the optimal delivery of the Guest Experience within the Airport environment. We ensure all safety and regulatory requirements are maintained and deliver the highest Guest Services standards possible.

About the role:

As a Ramp Standards Advisor you will understand best practice and working towards continuous improvement and consistency of Airport processes and procedures. This will be achieved by influencing front-line leaders and wider business stakeholders on how to deliver high performance processes and implement changes through project work.

You will monitor underwing activities of individual and divisional airports that may impact Ramp Operations by conducting analysis, front-line observation, working with front-line leaders to ensure their teams understand best practice.

You are accountable for any communication and documentation for manuals, change management plans, risk assessments, intranet postings and operational process communication.

About you:

To be successful as a Ramp Standards Advisor you will demonstrate;

* An ability to understand, design and implement processes

* Excellent knowledge of customer service principles

* Basic understanding of project management or change principles

* Excellent written, verbal and interpersonal communication skills

* Effective stakeholder management and ability to influence to achieve consistency

* Ability to work autonomously and be a clever and creative problem solver

* Research, problem solving and analytical capability

* Intermediate skills Microsoft Word, Excel and Power Point

* Functional knowledge of a work control program ideal (Ebis, Maximo)

This is an exciting and dynamic, yet challenging opportunity for a highly motivated and energetic person. If you are a proactive problem solver and can influence positive change through support and education within the field, then this role is for you!

Interested?

Apply now! Or further information see below position description.
Apply for this job

CV:





x
We use cookies Cookie policy. Our Privacy policy. Agree