Quality Manager

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Location: Everett
Job type: Permanent
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Sector: Quality Control & Assurance
Job Role:

Quality Manager

Summary Description: Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards by performing the following duties:

Job Duties and Responsibilities:

* Develops systems, policies, and procedures to ensure consistent conformance to quality standards in the manufacturing process.

* Establishes quality performance measures and provides management with analyses and appropriate recommendations.

* Review product quotations and purchase orders for conformance to quality specifications and manufacturing standards.

* Formulates and implements quality control objectives in support of company mission and business goals.

* Participates in Continuous Improvement Projects and Material Review Board activities in cooperation with other quality managers, plant managers, customer service, program managers or production supervisors to maximize product reliability an minimize costs.

* Directs employees engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.

* Schedules and conducts periodic audits of manufacturing processed to ensure all quality standards are fully documented and implemented. Identifies and schedules appropriate education and training requirements for personnel.

* Initiates personnel actions including evaluations, disciplinary measures, promotions, transfers, etc., in accordance with company policies and procedures.

* Ensures proper staffing, training, motivation, and safety for employees.

* Plans, promotes, and organizes training activities related to product quality and reliability.

* Evaluates subcontractor and vendor capabilities in support of customer specifications and requirements.

* Serves as a liaison with customers to ensure that the customers’ quality standards are supported. Investigates all customer complaints regarding quality and coordinates appropriate actions to prevent further occurrences.

* Reviews reports and trend analysis data in order to determine appropriate corrective and preventive action when necessary.

* Maintain quality records and documents as required by contract or internal procedures.

* Provides input to the Director of Quality for annual budget considerations.

* Responsible for supporting an ensuring compliance to ISO 9001/AS9100 Quality Management Systems along with customer specific quality programs and processing requirements.

* Complies with all company rules, policies, and procedures. Works and behaves safely by following all safety rules and regulations.

* Performs any task required to support customer requirements and company goals.

Abilities:

* Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

* Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

* Ability to effectively present information to top management, public groups, and/or boards of directors.

* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract variables.

* The ability to sit or stand for at least 10 hours a day.

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

* Bachelor’s degree or equivalent in Engineering and a minimum of six years closely related manufacturing management experience.

* Five years experience in ISO-related quality control systems, including advanced quality systems (AQS).
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