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Quality Assurance Lead
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Location: Guildford
Job type: Contract
Aircraft type:
Contact: Jackie O'Sullivan
Sector: Quality Control & Assurance
Job Role:
Our client, a leading Defence & Space company are looking for a Quality Assurance Lead. This role can be based in Guildford, Leicester or Newcastle and is paying between £35.00 & £40.00 per hour.
JOB DESCRIPTION - PROGRAMME ASSURANCE LEAD
Main Objectives:
The Assurance Lead will support the Head of Programme Assurance UK in all aspects of bid and project assurance with the objective of minimising Intelligence (UK) programme risks and maintaining current ISO management system certifications (ISO9001 and ISO27001). They will support the Head of Programme Assurance UK in further improvements to the Intelligence (UK) assurance culture and will work closely with the wider Intelligence Operational Assurance to share best practices and alignments.
Responsible for:
* Supporting bids and projects on all matters of quality assurance
* Working relationships with customers with regard to quality assurance matters
* Programme quality performance and risk reporting
* Supporting programme gate reviews as appropriate
* Project on-boarding and off-boarding / new starter inductions
* Policy and process review, development and implementation
* Supporting quality awareness programmes within the Intelligence (UK) business
* Implementing the Quality Assurance tools and methodologies as appropriate in bids/projects (e.g. APQP, RCA, PPS, Q6, …)
* Supporting the maintenance of the companies management systems and certifications
* Quality incident coordination and investigation
* Internal auditing and facilitation of external quality audits
* Promoting, leading, fostering quality preventive mind-set within Intelligence UK
* Promoting programme quality initiatives and methodologies.
Task and Accountabilities:
* Must develop a good understanding of Intelligence (UK) programmes in order to provide quality support or escalation where required.
* Must maintain an independent view of programmes - effectively being the voice of the customer.
* Develop and promote a strong positive relationship with Customers, Suppliers, Sales, Project Managers and Bid Managers.
* Ensure that programme quality risks are escalated where identified and mitigations tracked and issues escalated.
* Ensure quality incidents and customer complaints are managed, reported, investigated and assessed for route cause and impact, and corrective and preventative actions are taken and recorded.
Must be eligible to obtain ful security clearance.
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