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Location: Manchester
Job type: Contract
Aircraft type:
Contact: Jet2.com
Sector: Travel
Job Role:
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Manchester Airport on a Fixed Term Contract until 3rd November 2019.
Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -
* Welcoming our customers as they arrive at the airport and helping them with any queries.
* Checking in our customers, issuing boarding passes and following safety and security procedures.
* Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
* Greeting our customers as they arrive back home from their holiday.
* Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.
As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support the operation starting as early as 3:00am to cover the 24/7 operation, including weekends and bank holidays. Our Passenger Service Agent positions are available on a 20 hour per week contract.
Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year reference history, satisfactory references and valid photo ID.
* Welcoming our customers as they arrive at the airport and helping them with any queries.
* Checking in our customers, issuing boarding passes and following safety and security procedures.
* Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
* Greeting our customers as they arrive back home from their holiday.
* Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.
As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support the operation starting as early as 3:00am to cover the 24/7 operation, including weekends and bank holidays. Our Passenger Service Agent positions are available on a 20 hour per week contract.
Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year reference history, satisfactory references and valid photo ID.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
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