Passenger Service Agent ACE

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Location: Spain
Job type: Contract
Aircraft type:
Contact: Jet2.com
Sector: Leisure
Job Role:

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Passenger Service Supervisor, the Passenger Service Agent will responsible for

  • Delivering fantastic customer service
  • Providing a warm and friendly welcome
  • Supporting our customers throughout their journey in the airport
  • Provide an efficient check-in service, you will also offer additional products and services to our customers, really making the most of their experience with us
  • You will also be the welcoming face that meets our customers on arrival
The successful candidates will have a:
  • Genuine passion for delivering outstanding customer service
  • A positive and flexible approach and always have a smile on your face
  • Support and help our customers and your Team
  • Proven track record in handling customer queries in a fast-paced environment
  • To be successful in this role you must be fluent in Spanish and English

In return we offer:
  • Competitive salary
  • Positions available across Europe
  • Excellent training and support to develop your career with Jet2.com
  • Fully paid training
  • Free uniform
  • Rosters given in advance
  • Monthly 1-1 and coaching sessions
  • Great team spirit and atmosphere
  • Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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