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Partner Manager Inflight

If you love the road less travelled, then you’ll love working at Jetstar, every step you take has the potential to advance Jetstar as the clear customer choice in value travel.

This unique new role will manage and direct the key inflight partners for IFE, business class and inflight retail and related P&L’s to ensure sales, profit, NPS targets (and any other airline customer requirements) are achieved as well as SLA’s are met (including minimising risk). The successful applicant will work to continuously improve all elements of inflight and pre-order products.

Our Product and Ancillary Revenue team are an integral part of the broader Commercial function. Working across exciting products including our in-flight entertainment, car hire and credit card, the team ensures the Jetstar products provide the right level of choice for our customers and makes their trip with us a valued experience. With a holistic focus on the customer’s travel journey, using data analytics and working with the broader business, the team is able to innovate and improve our product offering, tailoring to different customer segment needs.

Reporting to the Senior Manager, Flight Product, your main accountabilities will include:
• Drive and mature Inflight Strategy and profit improvement (Pre-Order and Buy on board)
• Pre-Order Sales and Margin
• Airline customer/crew engagement
• Budgeting and Financial /commercial forecasting
• Supplier (Partner) Management

To be successful in this role, you will demonstrate the following skills & experience:
• Tertiary education in business related degree
• Experience of independently managing fully outsourced large scale partners/vendors through contract management/SLA’s
• Experience of independently managing a large scale and complex P&L
• Experience in complex negotiation and RFI/P’s/contract management
• Excellent analytical and data insight skills
• Ability to develop and present strategies and plans
• An excellent understanding of category management principles to be able to continue to drive top line sales
• Sound understanding of project management methods
• Ability to develop and deliver programs through to completion with a strong commitment to meeting budget, timeframe, quality requirements

About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

I would like to apply for the post of Partner Manager Inflight bases at your esteemed organisation. I have attached my CV.

CV:

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