On Demand Sales

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Location: London
Job type: Permanent
Aircraft type:
Contact: Christian Poulsen
Sector:
Job Role: Customer Service Jobs, Executive Positions Jobs, Office Jobs, Sales Jobs

The client a multinational Grade A business jet operator is looking for a sales person to join the on-demand team in London.

As an On-Demand Sales Executive, your ultimate objective is to contribute to the growth of our charter business worldwide. You will work closely with many of other departments – namely Operations, Maintenance, Crew Planning and Customer Service teams – to ensure that the customers receive a professional and efficient service and be ultimately responsible for developing customer relationships which build loyalty to Company services.

There is no expectation to have prior experience in aviation but you will have a strong sales background and thrive on working in a team environment. This is an excellent opportunity to join a fast-paced team in an exciting and industry-leading aviation business. 

Your responsibilities will include:

  • Seeking and closing sales via the international broker market;
  • Dealing with charter enquiries from the website or via telephone;
  • Providing quotes to potential clients or their brokers and make follow-up calls as required;
  • Building and maintaining relationships with clients and operators;
  • Acting as a liaison with customers with regards to payments, needs analysis and overall satisfaction;
  • Working closely with the scheduling department to ensure aircraft empty legs are utilised;
  • Negotiating on price;
  • Booking trips as required, ensuring margins are made;
  • Recognising opportunities to convert charter customers into our long-term program customers.

Required Skills and Experience

  • You will be dealing with clients from around the world, so fluency in both written and spoken English is essential;
  • We’ll teach you everything you need to know about the private aviation market, but you must have 1-3 years’ experience in a sales role;
  • Private aviation is a competitive market so you will be hungry for sales and passionate about maintaining outstanding levels of customer satisfaction;
  • In this fast-paced environment, an entrepreneurial mind-set with the ability to think on your feet will be key.
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