OCC Assistant

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Location: London
Job type: Permanent
Aircraft type:
Contact: Melanie Maycock
Sector: Aviation
Job Role:

Due to the continued expansion our client is looking to recruit an experienced OCC Assistant to be based at London Heathrow Airport. The OCC Assistant will work on a shift basis, reporting to the Crewing Manager. This is an exciting and fast-paced role with rapid opportunities to progress.

Qualifications and Experience Required

  • Ability to communicate at all levels
  • Good customer service skills
  • A polite and friendly manner
  • Strong efficiency and punctuality
  • Good organisational skills
  • Previous experience in a similar role would be preferred.

Main Duties

  • Checking day to day crew hotel accommodation/flight/taxi bookings to ensure locators/names/dates correct
  • Book day to day crew hotel accommodation/flight/taxi bookings as required
  • Amend day to day crew hotel accommodation/flight/taxi bookings after schedule changes have been implemented by Crewing and rosters have been fixed
  • Manage bookings via Egencia - checking day to day bookings
  • Research and book hotel accommodation/transport for ad hoc charter flights using HOTAC Group where possible
  • Entry of crew details in to APIS systems for USA / Canada flights
  • Entry of flight report data in to the Ops/Crew planning system (ASL)
  • Send SVO temporary visa information prior to flight departure
  • Preparing crew briefing information
  • Liaison with crew and other departments as necessary
  • Provide support and assistance to the Crewing/OCC team as required
  • Provide support and assistance to the Ops Admin Controller as required.
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