Manager Special Cargo Standards

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Location: Switzerland
Job type: Permanent
Aircraft type:
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Sector: Freight, Cargo & Logistics
Job Role:

Description

Reporting to the Head, Special Cargo, the Manager Special Cargo Standards will be responsible for supporting the development and delivery of standards, best practices and business processes for the air cargo supply chain related to special cargo in close collaboration with the industry.

The incumbent will primarily be responsible to manage the development of standard processes for the transport of temperature controlled perishable shipments, in line with the other special cargo standards, to improve the overall efficiency of air cargo. This also includes the elaboration and the enhancement of these standards in accordance with the industry needs, the promotion of these standards as well as the management of the content of the respective IATA cargo publications and other related products such as trainings.

The Manager Special Cargo Standards will lead an industry working group that will give guidance and direction to the development of the standards and products. The Manager will develop the new standards in close collaboration with the industry, will assist on external communications, be the first point of contact for all queries from the industry related to special cargo and will have to interact with other IATA departments.

This position is for a 24 months contract at 100% occupational rate.

Responsibilities

* Lead an industry working group comprised of senior representatives from the industry experts in the field of temperature controlled perishable shipments
* Manage the design, development and implementation of perishables standards in collaboration with the industry with a focux on quality procedures;
* Evaluate the market to acquire and maintain good undertanding of current and future trends and best practices in the field of perishable shipments;
* Manage relationships with all relevant stakeholders in the industry to facilitate adoptions of the IATA standards and products
* Manage in close collaboration with the IATA products’ team the creation of new products as well as update/enhance existing ones in line with industry needs (e.g. CEIV initiatives);
* Manage on time and on budget the content of the IATA Perishable Cargo Regulations (PCR) as well as IATA training materials to ensure that new and enhanced standards are included;
* Represent IATA at international industry meetings and conferences as required to ensure IATA standards and products are known, considered and adopted by the different stakeholders of the industry ;
* Support the promotion of IATA cargo standards and productes in the industry through events, websites and any marketing materials;
* Support the content management of the other cargo publications (Live Animals Regulation and Temperature Control Regulations);
* Manage the special cargo website content to ensure accurate and timely communications with industry stakeholders;
* Interact with the IATA Strategic Partners Program, IATA Training and Development Institute as well as the Communication and event teams;
* Support the overall administration and coordination of the industry standardization groups (e.g. LAPB and TTTF);
* Provide effective first level helpdesk support for industry queries received through the “Larper” mailbox
* Additional tasks as assigned by the Senior Manager, Special Cargo

Qualifications and Skills

* University degree preferably with a business/engineering focus or any other relevant discipline;
* Strong knowledge in the transport and handling of perishable products is required;
* Professional qualification in standard setting activities and product development related to supply chain is an asset;
* Minimum 5 years experience in supply chain business process, standards setting, with a focus on quality, operations or policy, preferably in the environment of perishable products;
* Excellent communication, analytical and interpersonal skills with ability to lead and interact effectively and globally at multiple levels;
* Outstanding leadership experience in a high-pressure, multicultural and international environment, while able to embrace innovation and change;
* Outstanding networking and team- oriented skills with strong personal integrity;
* Flexible, adaptable and available to travel
* Ability to manage detail without losing sight of strategy, with a results driven focus;
* Excellent PC skills particularly with MS Office programs;
* Excellent oral and written communication skills in English, additional languages would be an asset.

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At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:

* Act with integrity and uphold our standards

* Think strategically in support of the global big picture

* Partner and manage to create high performing teams

* Putting people first by acting with a simple human touch

Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
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