Manager Oneworld and Project Management
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Location: Malaysia
Job type: Permanent
Aircraft type:
Contact:
Sector: Operations
Job Role:
Job Title
Manager Oneworld and Project Management
Report To
Senior Manager Oneworld and Project Manager
Department
OPS - Airport Services
Role Purpose
Manage and implement work related to oneworld alliance, lounge management and project management to ensure full compliance to rules and regulations, corporate governance policies and procedures, Service Level Standards while managing operational cost.
Key Accountability
Manage and support oneworld Working Groups and Task Forces to deliver the oneworld Customer Proposition and produce service delivery projects report to oneworld management.
Establish, define and enforce Project Management framework for Airport Services projects throughout the project life cycle, ensuring all organizational procedures are adhered to, objectives are identified and met, and benefits realized.
Manage 3rd party and oneworld lounge contracts to ensure full compliance with all safety regulations and signed SLA as well as to take necessary actions for any non-compliance.
Manage and implement benchmarking, reviewing and refining Service level agreement with 3rd party lounge to balance effective SLA management with maximum cost efficiency and operational excellence.
Establish and implement project management and administrative support to the project teams to ensure smooth running of the project, effective delivery of information and communications to the Project Steering Committee and Working Group.
Qualification
Degree - Project Management, Organizational Management, Information Technology or other field
Work Experience
7 years - Minimum 3 years experience in project management, with a minimum of 1 year in airline management role
Skill & Knowledge
Project Management Skills
High attention to detail, structured and organized approach
Strong analytical skills and problem solving skills
Ability to communicate at all levels of the organization
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