Manager LHG Payment Portfolio 80100

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Location: Zürich
Job type: Permanent
Aircraft type:
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Sector: Business & Administration
Job Role:

Manager LHG Payment Portfolio (80-100%)

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Position description

The Manager LHG Payment Portfolio is based in Zurich and reports to the Lufthansa Group (LHG) Head of Payment within the area of LHG Distribution.

Payments play a key role when bringing LHG’s commercial strategy into life. While Distribution ensures that LHG’s products are properly accessible at all global customer touchpoints Payment enables turning customer touchpoints into purchase points through offering customers relevant payment methods while ensuring efficiency and security.

As the current situation within the LHG Hub Airlines has been grown within different philosophies as well as IT environments a transformation of this environment has just been started towards enabling a management of the payment portfolio out of one hand. The distribution payment team leads the newly built Payments Center of Excellence for the LHG Hub Airlines Austrian Airlines, Lufthansa and SWISS including Settlements and IT.

The Manager of the LHG Payment Portfolio conceptualizes, defines and actively manages a structured framework for the payment portfolio landscape development with the CoE core stakeholders and other relevant internal and external stakeholders. He or she acts as an interface to related programs also on LHG Corporate level as well as acts as an PMO for Top Payment Projects and consolidates and manages top-view payment portfolio activities and project funnels for the Payments CoE.

Your Duties

* Conceptualize, define and manage a structured framework for LHG payment landscape development with all internal stakeholders (roadmap planning)
* Carry out PMO tasks for Top Payment projects
* In addition contribute to LHG Group project Paysmart
* Consolidate all incoming project ideas and change requests and review them with experts
* Evaluate requests, their relevance and business case estimations and present them to management team
* Establish Interface Management Concept for running the Payment Center of Excellence and further key stakeholders
* Define and monitor payment targets (long-term & operational), prioritization criteria for the Payment Solutions project funnel and Key Performance Indicators
* Constantly review and challenge the milestones and KPIs for major work streams and projects with the project leaders
* Consolidate market trends (scouting) and needs for payment solutions

Requirements

* Bachelor degree in economics, business administration or similar
* Relevant working experience in project management and strong interest in further developing project management skills
* Relevant working experience with Payments and/or the Travel Distribution Eco System is an advantage
* Broad expertise in commercial aviation processes
* Strong conceptual capabilities
* Ability to breakdown concepts into operations planning
* Strong communication skills
* Capability for problem solving, decision making, assertiveness
* Diligent with attention to detail; strong analytical skills
* Experience in Business / IT alignment
* High willingness to travel (mostly Frankfurt)

Contract:
Cadre

Employment level:
80-100%

Department:
Distribution Payment

Workplace:
Zurich Kloten

Starting date:
Upon agreement

Application deadline:
December 3, 2017

About us

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel:
Truly SWISS .... where people matter.

Contact & Application

Distribution Payment
Mr. Kai Michael Schilb

Human Resources
Ms. Barbara Coray

Recruiting Support
Tel

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