Manager Cargo Business System Development 80100

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Location: Zurich
Job type: Permanent
Aircraft type:
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Sector: IT & Communications
Job Role:

Position description

Swiss WorldCargo is the airfreight division of Swiss International Air Lines (SWISS). Headquartered at Zurich airport, Swiss WorldCargo offers a comprehensive range of logistics solutions for transporting any type of cargo including high-value and care-intensive consignments to some 130 destinations in over 84 countries. Its extensive network of air cargo services is supplemented by daily truck connections between key business centers. As a reliable and innovative service provider within the Lufthansa Group, Swiss WorldCargo is committed to consistently delivering ‘SWISS quality’ to its airfreight customers.

The project “One Cargo" is a joint project between Lufthansa Cargo and Swiss WorldCargo. The project aims at aligning business processes and the IT landscape over the next years. Furthermore, Swiss WorldCargo aims at joining the Cargo Joint Ventures.

The Cargo Business System Development position represents Swiss WorldCargo at the interface between Business and IT in the One Cargo project.

Furthermore, the Cargo Business System Developer is responsible to formulate and translate the business processes, together with Business Process Experts, into IT requirements and represents the Swiss WorldCargo Business interests to internal and external IT providers to ensure development as defined.

After anti-trust immunity is granted, the position will be responsible to work out the processes and IT requirements for and implementation of the Cargo Joint Venture participation.

The position “Cargo Business System Development” works with the counterparts from LH Cargo at aligning the business and IT processes where required and derives requirements for functionalities in the new One Cargo environment.

Your Duties

* Participate in joint conceptual workshops with stakeholders from business, IT and suppliers from Swiss WorldCargo, Lufthansa Cargo
* Describe, validate and implement the business processes and IT functionalities in close collaboration with his/her counterparts from the different business departments of SWISS/Swiss WorldCargo and with the project team members from Lufthansa Cargo in his/her area of responsibility
* Define, validate and document processes incl. specifications and cargo IT application changes in view of Swiss WorldCargo entering into joint processes and a joint IT landscape with LH Cargo
* Describe the business changes for Swiss WorldCargo which are derived from the new joint usage of IT systems and the changed business process world to evaluate and quantify impact on cost and service delivery
* Responsible for the support and change management of the joint business processes and the joint Core IT application
* Develop priorities and plans to achieve objectives and timelines of a new joint IT landscape in close collaboration with the LH Group Process Owner “Logistics IT” and SWISS IT
* Responsible to coordinate IT system development with all involved internal departments and external providers
* Share and implement new processes with all concerned internal and external parties
* Ensure in the new set-up a continued high quality of Swiss WorldCargo service delivery to customers including shipments flown on Partner Airlines
* Jointly define Operational Processes and Change Requests with LH Cargo ensuring the high quality customer service approach of Swiss WorldCargo
* Create and execute user testing for new system functionalities
* Responsible to prepare and support the transition of the Swiss WorldCargo IT portfolio to a new joint common IT landscape
* Ensure business requirements and master data from Swiss WorldCargo are adequately described and documented to be migrated in the future joint IT landscape

Requirements

* University degree in business administration or commercial education
* Min 3-5 years of experience in Air Cargo, ideally in an interface position between Business and IT
* Knowledge of standard air cargo industry IT applications
* Strong understanding in requirement engineering and of IT application design and development
* Process modelling or process description experience is an advantage
* Very good command of English language, German is an advantage
* Strong analytical and conceptual skills
* Solution / result orientation, problem solver in an efficient way
* High level of attention to detail
* Ability to prioritize and execute tasks in a high pressure environment
* Project management experience is an advantage
* Travel is required (max 30%)

Type of contract:
Cadre

Employment level:
80-100%

Department:
Cargo

Workplace:
Zurich

Starting date:
As per agreement
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