Lexus Brand Ambassador Matre de Lounge Loft

Apply now

Location: Brussel
Job type: Permanent
Aircraft type:
Contact:
Sector:
Job Role:

Lexus Brand Ambassador (Maître de Lounge Loft)

Mission

For the brand new Brussels Airlines Lounge in cooperation with Lexus we are looking for Lexus Brand Ambassadors. These ambassadors manage the space as a Maître de Lounge, focus on delivering exceptional guests experience and are trained by Lexus in Omotenachi (the art of hospitality). The Ambassador assists guests with the different Lexus activations and captures customer leads.

Function can be combined with Passenger Services function within Brussels Airlines.

Key Responsibilities

* Welcome guests in Brussels Airlines lounge in partnership with Lexus

* Act as a point of reference for guests who need assistance or information and attend to their wishes and requirements

* Ensure the overall space remains meticulous and make sure supplies of food and drinks are adequate in quantity and quality in cooperation with are caterer

* Assist guests with the different Lexus activation tools (Mark Levinson room, Massage Seats room, Driving Experience, Spa, etc…)

* Coordinate operations on site for the temporary additional Lexus activation (food and drinks tasting, etc…)

* Handle guests complaints when necessary

* Assist guests with questions related to Lexus and capture leads

Your Profile

* Proven experience in hospitality

* Experience in aviation is a plus

* Proficiency in English, French and Dutch

* Excellent communication and interpersonal skills

* Polite and confident with a great deal of patience

* Ability in multi-tasking and time management

* Aptitude to solve problems

* Leadership skills to maintain Omotenashi standards

* High school diploma /degree in hospitality management or equivalent through relevant experience

* Interest for automobiles

Application Specifications

* You are able to attend training on 16, 17 and 18 April 2018

* You are able to start on 25th of April 2018 (exception can be made until beginning of May)

* Function can be combined with Passenger Services function within Brussels Airlines

Please send your CV and motivation letter.
Apply for this job

CV:





x
We use cookies Cookie policy. Our Privacy policy. Agree