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Internal Business Manager

Location: Feltham, Middlesex

Duration: Permanent

Salary: CIRCA £40,000p/a

pension + health care + car allowance + bonus potential of up to 15%

Start: ASAP

Job deadline/ closing date: 20th August 2018

Job Description

Reporting to:                    Global Head of Warehouse and Transportation

Job objectives:                 To develop, implement and monitor the warehouse and transportation scope for Airbus internal business, when the Airbus internal business unit has indicated they want the company as their supplier of choice, while ensuring cost and performance transparency for both parties.

Scope: All Sites Globally, Warehouse and Transport Activity

long term and short term deals.

Area of Work and responsibilities

Primary duties:  

• Answer to Airbus Internal RFP’s determine if the customer warehouse network has capacity or capability to support a business proposition

• Identify, based on current & future network capabilities the potential leads for targeted sales effort
• Create business case and pricing model (FTE cost plus, Transaction Cost, Open Book etc) - Interfacing with Central and Local Finance, (model to include costing and implementation of equipment or infrastructure to manage business (Racking / VSM’s / Forklifts etc)
• Manage legal framework and SLA with the customer’s Legal team and Local entity Legal
• Manage offers though deal and approval process within the customer’s Exec Team
• Lead implementation of Business and support local warehouse and transport teams for contract go live
• Document processes in the customer’s CMS / Symbio
• Work with local quality to ensure segregation standards are met
• Manage IT infrastructure and systems to support go live interacting with appropriate IT BU’s
• Evolve Processes to become closer to the customer Standard, review options to moves business onto the customers’ ERP and systems
• Manage integration of Business into Warehouse and Transport Org i.e. Ops Team
• Manage MBR’s / QBR’s and Exec Reviews for internal business lines
• Manage AOP and WDM model, cross check actual financials with planned to ensure full customer Cost Coverage Manage change requests coming from BU’s
• Manage the Change Request (CR) process for changes to process and costing
• Build and maintain strong customer satisfaction through quick response times as well as qualified responses to all customer requests and inquiries
• Maintain customer records

Secondary                     

Develop excellent working relationships with Global Warehouse and

duties:                               

Transportation team to further identify & target new product & new

customer sales opportunities

• Act as point of contact for all Airbus internal business

General:                  

 Comply with the customer’s mission, values, quality systems, standard operating procedures and ISO manual

Comply with the customer’s guidelines on Ethics & Compliance

Keep the line manager and regional warehouse heads informed about

progress and status of agreed tasks as well as any

critical problem areas

Contribute to a positive and inspiring working environment

Personal Skills:

Attention to detail

Ability to and willingness to work under pressure

Good dispute resolution skills

Good negotiation skills

Proactive

Service minded and performance focused

Good communication skills

Cooperative and flexible

Inter-cultural understanding

Attitude supportive of the customer’s values

Professional Skills:

Background / Knowledge of warehouse processes

Working knowledge of English, both orally and in writing

PC literacy, including word processing, spreadsheets and databases

Familiar with work-related routines under the customer’s ERP system

Knowledge of transportation of dangerous goods

Quality Benchmarks:

To maintain good relations with your manager and colleagues

To maintain good relations with the different departments

To acquire the necessary knowledge of the products

Continued development of detailed customer knowledge

Optimise service provided to all customers

Attend all team and departmental meetings

Achievement of individual goals and objectives

Good quality in one’s own work

Productivity

Additional information:

Whilst you will be based in the London offices, this role will include travel for up to 3 months per year to Europe, United States and Singapore sites.

I would like to apply for the post of Internal Business Manager bases at your esteemed organisation. I have attached my CV.

CV:

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