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Front Office Coordinator Barcelona
Skyscanner is a leading global travel search site and app, a place where people are inspired to plan and book direct from millions of travel options at the best prices. We employ over 800 staff across ten offices globally, and, having reached market leader status, we were recently acquired by Chinese online travel company Ctrip in a deal valued at £1.4bn. While we remain operationally independent, our acquisition by Ctrip allows us to take the business to the next level of accelerated global growth. It’s a hugely exciting time for Skyscanner and the over 60m people who use us every month. We are unbiased and free, and our secret is in our unique proprietary technology that connects people directly to everything the travel industry has to offer.
We’re looking for an experienced Front Office Coordinator to be based in our Barcelona office and be part of our highly distributed global team.
Skyscanner operates in a Tribes and Squads model and we have created an operating culture where there is a high level of trust, autonomy and transparency. The role sits within our Employee Enablement Tribe, working to provide an environment to empower our people to do the best work of their lives.
Can you support our Barcelona office and help make it a fantastic place to work? Are you a friendly people person who always makes people feel welcome? As Barcelona Front Office Coordinator, you’ll be the first point of contact for coordinating all general office operations, meeting and greeting guests and visitors, arranging and supporting fun office events, as well as keeping on top of future office needs. First impressions count! You believe that great isn’t good enough and get satisfaction from knowing your office is happy, healthy and productive. If this sounds like a challenge you are happy to face, then this could be the place for you.
What you can expect as a Front Office Coordinator
* A supportive, trusting and transparent working environment
* A place to look at things differently and challenge and offer solutions
* An environment of continuous improvement where you optimise for impact and velocity
What we are looking for
* A proven background as an office receptionist or similar
* Ideally, you’ll come from a similar technology company background or have a passion for working with a travel company
* You’ll have outstanding communication skills, able to work will all people and levels
* Flexibility - you’ll have excellent time management, organisational and prioritisation skills
* Able to juggle multiple tasks. No matter how busy you are, you always have time for anyone who comes to see you
* You will be responsible for the full visitors process: assign desks, issue access cards, tour to the office. Keep track of access cards and BCN visitors
* You will be responsible for:
* Answering, screening and forwarding incoming phone calls, shipping, receiving packages and mail sorting for the office/employees
* Ordering and maintaining office supplies, including stocking our free drinks fridges
* Completing daily space and meeting room walkthroughs
* Helping with internal events, setting up meeting rooms, catering
* Proactively dealing with all complaints (following protocol)
* Providing office support to the Office Manager
* Maintaining and recording all office expenses and costs accurately
* Good PC skills, including Microsoft Office, Word, Excel, Outlook and PowerPoint applications
* Some Health & Safety training would be advantageous
Why Us?
We are proud to have a working environment that sets our employees up for success, as well as all the usual perks you would expect from barista machines to massage chairs, to free food, holiday buying scheme as well as frequent townhalls with our CEO. What we really aim for is a place where people can thrive, be trusted to make impact and ultimately help us put our users first.
What you will get in Barcelona -
Situated in the Placa Catalunya in Barcelona’s bustling centre, known for its many fountains and statues and nearby some of Barcelona’s most popular attractions. Our acquisition of hotel search company Fogg saw the birth of Skyscanner hotels product and is a hub of product engineering activity. With space to hire many more staff we are excited to welcome our new recruits.
Skyscanner can offer you large scale, complex problems where you can reach 60 million users whilst enjoying a high level of autonomy and influence and a flexible working environment where you can thrive.
Join us now.
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