Division IT Manager CSO I 12533

Apply now

Location: California
Job type: Permanent
Aircraft type:
Contact:
Sector: IT & Communications
Job Role:

Parker

PARKER HANNIFIN

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For 100 years the company has engineered the success of its customers in a wide range of diversified industrial and aerospace markets.

PARKER AEROSPACE

Parker Aerospace, an operating segment of Parker Hannifin Corporation, is one of the world’s leading producers of flight control, hydraulic, fuel, inerting, fluid conveyance, thermal management, and engine systems and components for the aerospace industry. We design and build equipment for virtually every aircraft and aero engine being produced in the world today.

In addition to game-changing technology, our customers look to us for shorter lead times, lower costs, higher reliability, and lifetime support. All coupled with the positive attitude and innovative thinking of a true business partner.

Parker Aerospace provides unmatched performance for both our customers and shareholders, built on a foundation of integrity, innovation, and customer satisfaction. As a result, our business has seen consistent growth and, best of all, our team members share in Parker’s success.

Customer Support Operations’ vision is global reach, local focus. We are a global leader of integrated aftermarket services and technical support solutions focused on delivering on our commitments to our customers through technology advancement, innovative MRO solutions with an empowered global team.

Customer Support Operations
Division IT Manager, Irvine req 12533

Position Summary:
As a Division IT Manager of the Customer Support Operations Division, you will be responsible for the overall information technology needs of the division and, will be a member of the division leadership team. You will lead the IT Department by setting strategic direction for division wide information systems and services. With service centers and hardware pooling locations located worldwide, we are looking for an IT leader who can partner with the business to develop creative solutions that exceeds business needs and supports Corporate IT goals and direction.

Essential Functions:
• Leads the launch and implementation of division Customer Relationship Management (CRM) tool across multiple sites and regions.
• Provides support and necessary resources to implement division customer response center on a 24/7 basis.
• Develops annual IT plans including support resources, IT systems and infrastructure.
• Implements and maintains practices and policies for standard operation and performance of the division.
• Directs the implementation and maintenance of systems and services providing essential business functions
• Oversees IT function for the division working across division service centers.
• Reviews and maintains the compliance of systems to established standards in order to assure future flexibility and maintainability.
• Provides professional and timely feedback to the corporation to identify new business opportunities for information technology applications and investments.
• Provides directly, or through coordination, all training of division personnel on information systems used by the division.
• Prepares division IT budget plan, forecast and subsequent implementation.
• Travel to each division and the service centers.
• Actively participates on the division leadership team overseeing the business and setting the strategic direction.
• Travel 25%

Qualifications:
• Bachelors degree, MBA preferred
• 10+ years relevant IT leadership experience
• Business and Systems experience
• ERP experience (Finance, HR, or Manufacturing)
• Proven leadership ability, strong project managements skills, belief in culture of empowerment, interest in educating others.
• Excellent verbal and written skills, coaching and mentoring, customer service, talent development and organizational planning required.

HOW TO APPLY
Please upload resume in Word or PDF format with your online application at parker.com/careers referencing Job ID # 12533. A cover letter summarizing experience against above qualifications is recommended.

EQUAL EMPLOYMENT OPPORTUNITY
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.
Minority/Female/Disability/Veteran/VEVRAA Federal Contractor.
Apply for this job

CV:





x
We use cookies Cookie policy. Our Privacy policy. Agree