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Customer Project Managers

STS Technical Services now offers Customer Project Manager jobs in Houston, Texas. These are full time, direct opportunities!

Job Duties:

* The Customer Project Manager will be responsible for the overall success of the assigned project to ensure quality

* Schedule and budget are achieved by coordinating with all departments supporting the project

* The Customer Project Manager will be responsible for being the primary customer contact and managing a successful customer experience

* Prepares event quotations for customer approval

* Identifies event discrepancies and provides customer with appropriate options

* Review customer invoices for accuracy of signoffs, labor, material issues and pricing

* Ensures that pricing reflects customer commitments, special programs, warranty, economic consideration, etc., as applicable

* Administers contracts and special programs

* When necessary, develops presentation representing the customer’s situation and negotiate with the manufacturer

* Maintains communication with the customer regarding the status and disposition of the program and their financial obligations

* Resolves customer billing disputes

* Administers processes and resolves issues for customers

* Administers and coordinates discounts and mark-ups as required

* Resolves Work in Process (WIP) issued with the accounting department

* Travels to customer locations to establish and maintain good working relationships

* Provides information to customers regarding programs, pricing and capabilities to generate sales to the Facility

Qualifications:

* High School diploma required, degree preferred

* Minimum of three years’ experience with aircraft maintenance

* Knowledge of Corporate aircraft models such as Lear, Hawker, Falcon, and Gulfstream, highly desirable

* Strong financial acumen; prior experience with budgets and financial statements

* Team leadership skills; ability to lead teams in a matrix environment (without direct reporting responsibility)

* Strong verbal and written communication skills, as well as presentation skills

* Experience building strong working relationships with customers

* Prior experience in MS office to include MS Project

* Prior program management experience

* Ability to travel to customer locations to establish and/or maintain a good working relationship

* Local Candidates Preferred

Benefits:

Since this is a direct hire job, our client will provide a full benefits package to you. If you would like to learn more about that package, please call.

Thanks for taking the time, and we look forward to hearing from you soon.

I would like to apply for the post of Customer Project Managers bases at your esteemed organisation. I have attached my CV.

CV:

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