CRM Coordinator

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Salary band:
Location: Montreal
Job type: Permanent
Aircraft type:
Sector: Marketing & PR
Job Role:

CRM Coordinator

The incumbent will contribute to the attainment of operational objectives in his sector by performing the tasks assigned. He collaborates with colleagues and demonstrates adaptability to change; he is tolerant, receptive, and listens to others and to customers.

We are looking for a CRM coordinator to perform an operator role on the campaigns management tool. The person must have strong interpersonal skills, be dynamic, organized and must have a high sensitivity to Marketing / CRM (Customer Relationship Management). He must be a team player, detail oriented and have great organizational skills. In collaboration with the Coordinators CRM, they will work closely with the Web and marketing teams.


* Setting campaigns and / or scenarios associated with the campaign using the campaign management tool ADOBE CAMPAIGN (NEOLANE), targeting completion of simple or complex clients, customization, creation and implementation of email and acquisition campaigns, etc.;

* Create single sheet campaigns to optimize future actions;

* Monitor Neolane indicators and reporting;

* Create follow up tables.


* Bachelor’s degree in Marketing,

* Two (2) to three (3) years of experience in data warehousing, analytics, CRM or detail analytics;

* Advanced Excel,

* Skills in relational database;

* Experience working with CRM systems;

* Experience in the retail sector, consumer goods, loyalty programs / CRM or CMS and analytical services;

* Knowledge of HTML, campaign management tools, an asset;

* Knowledge of the travel industry, an asset.

Job Details

Location : Montreal Head Office / Downtown

Type of Work : Permanent, full time

Job category : Marketing & web

Business segment : Head office

Business unit : Transat Tours Canada

Job # : TTC-19-051

End date of posting : 2019-03-21
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