Creative Content Advisor

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Location: Australia
Job type: Permanent
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About us:

We know what sets Virgin Australia apart is our people and the drive that we all have to make a real difference for our guests. Our culture encourages innovation whilst ensuring that our guests remain the focus of our business. We deliver a highly professional and polished service, whilst ensuring that we are safe in everything that we do. We want dedicated people who are passionate about customer service and ready for the challenge of working in a challenging environment.

The reality is that being a team member of the Virgin Australia group of airlines involves hard work but is very rewarding. Our people are at the cornerstone of the business and their award winning service to every guest every day is putting the magic back into flying.

The Service Culture team is responsible for continually improving the customer experience in our Guest Contact Centres, Airports, our Operations Control Centre, in the Cabin and online. We achieve this by working with our partners across the business to teach, empower and inspire our frontline teams. We walk the talk as Champions of Better, to enable our team members to deliver the world’s most rewarding travel experience.

The Role

Do you have a flair for design? Do you love to package up ideas into powerful messages? This could be the job for you!

We are seeking a Creative Content Designer to create thought-providing creative material for our Cabin Crew team. In this hands-on delivery role, you will report to the Specialist, Customer Experience (Design and Storytelling) and be responsible for designing engaging material to support awareness of new products, training materials and anything else that our Cabin Crew team need to know about!

To be the standout applicant for this role you will be passionate about using the power of design to tell great stories and will take a customer and employee driven approach to designing meaningful materials. You will ideally have 2-3 years’ experience in a similar role.

Delivering the best visual communications will be evident in the way you understand your audience and you will be ready and willing to apply your skills in our rapidly changing, fast paced environment.

Benefits:

Apart from joining an airline with an exemplary safety record and ongoing excellence in on time performance, you can expect:

* Award winning airline – Join Skytrax’s Best Airline and Airline Staff in Australia/Pacific for 2017!

* Diverse career paths and career development

* Great domestic and international flight benefits for you, your family and your friends

* Industry benefits – lounge membership, hotels, travel insurance, car hire, tours, and retail – you name it, we have a deal for it

Interested?

To be considered for this role, please ensure you submit an application via the link below.
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