Commercial Coordinator Tigerair

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Location: Australia
Job type: Permanent
Aircraft type:
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Sector: Business & Administration
Job Role:

We fly people not just planes and we know that having the right people on board at team Tigerair is critical to achieving our goal of becoming Australia’s number one choice for value air travel.

What is the role?

The Commercial Coordinator is a truly dynamic role with exposure to all areas across the Commercial Division including, but not limited to, ancillary and inflight products, e-commerce, Tiger Holidays, staff travel, reporting and so much more.

Your commercial acumen will be key to your success in being able to identify and develop opportunities for up-selling and cross-selling of ancillary products. By providing insight and knowledge from data analysis you will be able to drive ancillary revenue growth.

You will deliver a quality customer experience by effectively solving queries across a variety of online channels.

Other key responsibilities will include:

* Analysing product types and markets to formulate optimal selling proposition

* Optimising online transaction paths for ancillary travel product and services

* Reporting on key performance metrics and making recommendations to increase conversion

* Develop marketing strategies and plans for ancillary products and services in collaboration with internal stakeholders

* Project planning, tracking, reporting and execution of various project tasks

What are we looking for?

To be a frontrunner you will have a solid commercial understanding from experience in a service, travel or financial field.

You will have;

* A good understanding of product and ancillary revenue

* Experience in analysing data and making recommendations

* Understanding of online booking engines and customer experiences

* Understanding of online purchase behaviour

* Knowledge of best practice system design to maximise conversion rates

* Knowledge of analytics and reporting tools

* Advanced use of Microsoft Office tools

You are a strong communicator and with a natural ability to engage with both internal and external stakeholders and can manage multiple tasks in a dynamic, fast paced environment.

What now?

So what are you waiting for, apply now! Or for further information, please refer to the below position description.
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