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Cargo Training and Continuous Improvement

Stellenbeschreibung

Swiss WorldCargo is the airfreight division of Swiss International Air Lines (SWISS). Headquartered at Zurich airport, Swiss WorldCargo offers a comprehensive range of logistics solutions for transporting any type of cargo including high-value and care-intensive consignments to some 130 destinations in over 84 countries. Its extensive network of air cargo services is supplemented by daily truck connections between key business centers. As a reliable and innovative service provider within the Lufthansa Group, Swiss WorldCargo is committed to consistently delivering ‘SWISS quality’ to its airfreight customers.

The unit Cargo Training & Continuous Improvement is responsible to define and manage the training philosophy within Swiss WorldCargo. We design and lead a wide range of business specific trainings for all functions within Swiss WorldCargo. Furthermore, our team initiates, coordinates and drives continuous improvement measures, i.e. KAIZEN and Station Health Checks.

Ihre Herausforderung

* Define, implement and manage business driven in-house education and learning material for Swiss WorldCargo
* Develop & produce detailed training syllabus, content and material appropriate for the targeted audience using the optimal method (classroom, web based training, tutorial, webinar)
* Conduct trainings (scheduled and adhoc) and manage course administration
* Provide support and guidance to the outstations for all training related requests including LMS support
* Collect, describe, analyze and structure continuous improvement requests from the different Swiss WorldCargo departments
* Identify potential weaknesses and translate the findings into corrective action plans and continuous improvement measures
* Produce, maintain and manage Swiss WorldCargo’s continuous improvement rolling action plan
* Participate at Kaizen workshops and Station Health Checks

Ihre Qualifikation

* University degree or commercial education with several years of experience in the airline or transportation industry
* Trainer education or work experience as trainer / instructor
* Excellent presentation and communication skills
* Analytical skills and the ability to derive measures for improvement
* Advanced computer knowledge (MS Office, Adobe suite, Articulate storyline)
* Self-motivated with entrepreneurial spirit and enthusiasm
* Outgoing, pleasant personality
* Independent worker
* At ease to act in an international and multicultural business environment
* Ability to deal with conflicts and unforeseen situations
* Fluent in English and German written and spoken

Type of contract:
CLA

Employment level:
100%

Department:
Swiss WorldCargo

Workplace:
Zürich Kloten

Starting date:
September 1, 2018 or upon agreement

I would like to apply for the post of Cargo Training and Continuous Improvement bases at your esteemed organisation. I have attached my CV.

CV:

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